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Business Profile

Towing Company

Mulligan's 24 Hour Service

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/23/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My car broke down at Abraham’s store, across from Mullan’s Towing. My brother n law works at the shop so he looked at my car and told me that my cord to the fuel pump was completely ripped off so we pushed my car over to his shop. We looked up the piece I needed but they couldn’t find it so, I asked the owner if it was ok to leave my car in his parking lot until I could find someone to help getting it off the lot, my boyfriend brother is D from D’s auto world. So I was going to have him take it to his shop. But it was after 6pm and all the car shops was closed. He told me yes I had permission to leave it there. Monday sometime they moved my car inside their fence and now they are trying to make me pay them 60$ a day. I was never told by my brother n law or the owner that if I don’t move my car by Monday it was going to be put behind their fence. Money was never discussed by anyone about me leaving my car. I was planing on picking it up Monday afternoon. I don’t have that kind of Money!! I work for Doordash but haven’t been able to dash because they are holding my car hostage!!! I am disabled, I just had Heart surgery in December of last year, so I can’t walk very far. And now I can’t take my daughter to school. I have a 5 1/2 month old grandson that I take care of. I pick him up so my daughter can go to school and her boyfriend ( not the baby’s father) can go to work. I called them Friday about getting my link card. They said I could come get it Saturday. I called and she told me that she would have someone meet us up there but it was going to be a min because they were in the middle of a tow. But then she said he was in Rochester changing a tire so it was going to be a min again. I had told her I was going to be late to work at my other job. I work as an attendant at Lincoln Log Gaming. So I waited until I couldn’t wait anymore because my son had to go pick his son from my daughter house. I really need you help

Mulligan's 24 Hour Service is NOT a BBB Accredited Business.

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