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Business Profile

Garbage Removal

Prairieland Disposal, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Complaints

This profile includes complaints for Prairieland Disposal, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Prairieland Disposal, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 12 total complaints in the last 3 years.
    • 5 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/28/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      LRS is Sending a re occuring monthy balance for an account that we never recieved recycling or garbage cans or service for... -Me and my husband have called repeatedly and they keep saying... "The account is closed and to ignore the bill..." - we have been receiving the same **** since we moved into *********** in November of 2022.- I keep calling every time we recieve another bill and they say the same thing "the account is closed and to ignore the bill..." - the total balance is ****** and rising, Stated as "Finance" charge reoccuring @ 3.55$ per cycle - I state to them every time we've called.... "we cannot justify paying a bill for services never recieved or rendered and if ************ in collections we would be taking it up with the BBB, and filing a complaint."- we just want them to cancel or adjust the account balance to "0" for the services we never received, and rectify unjust Billing reoccuring - the bills have continued and I would appreciate all your assistance in this matter.

    • Initial Complaint

      Date:10/10/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have had prairieland disposal since 2019. I have received very poor service, missed pickups, missed promises, and now unwarranted charges. In the last several months my pickup was missed at least 5 times. I called to cancel service because I am no longer willing to have poor service. I was told I would owe for this month and for bin pickup. I should not owe for this month due to all the missed pickups. I am being told bin pickup is because I didn't pay upfront, but I did and their records just don't go past the business name change in 2022. I want nothing more than to walk away from this company, have them take their cans, and not owe them for the terrible service.

    Prairieland Disposal, Inc. is NOT a BBB Accredited Business.

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