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Business Profile

Used Car Dealers

Harrison Car Country

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

This profile includes complaints for Harrison Car Country's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Harrison Car Country has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Harrison Car Country

      804 Green Blvd Aurora, IN 47001-1508

    • Harrison Car Country

      10240 Harrison Avenue Harrison, OH 45030

    • Harrison Car Country

      PO Box 426 426 E Indian Trail Milan, IN 47031-0426

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/27/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased car without being informed of the following.

      Broken ECM mount
      Broken ECM mount cover
      Broken radiator
      Broken intercooler
      Broken lower tie bar
      Broken transmission cooler
      Broken transmission cooler bracket
      Broken fog light
      Leaking rear tire (had screw in it despite pointing out the low/flat tire during test drive)
      Missing under cover
      Missing radiator splash shield
      Missing flat tire emergency tools
      Broken seat belt trim (rear)
      Stripped wheel nuts

    • Initial Complaint

      Date:05/20/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went there to get a car. They ran my finances and my credit. Told us we would need a 1000 dollarrs down on certain cars. We picked out a car. And then Wes told I would need 5-6000 down.. And that would be on any one of the cars we were told we quality for. I spent 2-3 hours there and feel like I was lied to from the start. My fiances name is ******* ********

    Harrison Car Country is NOT a BBB Accredited Business.

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