We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Auto-Lab Complete Car Care
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Adam D

    Date: 09/06/2023

    I went in to get my car worked on. I asked if they could get me in by Monday. They said they probably could. They didn't start and finish working on my car until Wed. They quoted $1100 on the repair. They said it was an electrical problem. I got the bill and I owed $1300. So I looked to see why I owed more then they quoted me. I saw that they put a new battery that I never told them to put in. The battery that I had was still under warantee. Then I got it back and drove it home. I live like a mile from auto lab so it wasn't a long trip. The next day I tried to go to work and the car had the same problem that it had before. So I took it back then when I got the bill all they took off of the bill was $50. I think that the mistake diagnosing the problem was worth more of a discount then $50. The second fix was around $250. This was the worst experience with a mechanic I have had. **** was the guy that worked on the car. So by the time that I got my car back I had to miss 5 days of work so I am out that money too.

Auto-Lab Complete Car Care is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.