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Business Profile

Lawn and Garden

GrowJoy

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.5/5 stars

Average of 8 Customer Reviews

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Review Details

  • Review fromMelissa M

    Date: 05/04/2025

    5 stars
    ?? seriously blown away by my plants from GrowJoy! Beautiful, exceptional size, and packaged so well that there's no way they could get damaged. Thank you GrowJoy - you'll see me again very soon!
  • Review fromLeighAnn L

    Date: 09/05/2024

    5 stars
    I've purchased from several different nurseries online throughout the season and I am very impressed with the plants sold by Grow Joy. They continually ship plants that are much larger than most places and in excellent shape! **************** is very prompt, professional, and courteous.??Additionally, I have spent a lot of time looking for plants online that you can't find in the stores and have found that Grow Joy cares the largest variety of plants. Plants always arrive quickly and very carefully pai. Flowers arrive in beautiful shape and usually blooming which is often not the case when purchasing online vendors. Even the plants I purchased in the fall had blooms when most companies have already cut theirs down.I highly recommend shopping this company! Thank you Grow Joy ??
  • Review fromNina L

    Date: 08/04/2024

    5 stars
    I have had nothing but stellar luck with this company. I have probably made a dozen orders, with 4-10 plants each time. With one exception, they all arrived when expected, and in great shape. The order that had a few dead plants - I reached out to the company and they were prompt and professional and nice about a refund. I think, in their defense, the plants spent time in a hot mail truck, since they arrive very hot, so not the company's fault. I couldn't be happier with these folks.
  • Review fromFaith S

    Date: 04/15/2024

    1 star
    I was cchecking my past plant orders, and found that I have placed four orders with GrowJoy and not heard anything about any of them. Have not received any shipping or delivery information. First order, placed in January; it is now April.
  • Review fromJennifer G

    Date: 10/20/2023

    1 star
    I placed an order and spent 50$ on carrot plants on 10/3/23. I have tried calling and creating a ticket to check on the order and nobody responds.When you create a ticket it tells you to check your account with NO access to even check the created ticket.Not a happy customer. Is this company a scam???
  • Review fromFlorence D K

    Date: 08/25/2023

    1 star
    Ordered 8 perennial Lantana. One of the 8 still had leaves upon delivery. Will NOT be ordering from Grow Joy again.
  • Review fromFern S

    Date: 06/19/2023

    1 star
    Bad customer service, placed order February 2023 missing 4 plants, opened ticket #MPAD00027288, 6 months later no refund or replacement. **** does not follow through. I must say they do have strong healthy plants with good roots. Very stressful, phone contact is impossible & days for email response if any. I continued ordering plants hoping/trusting they would make things right, **** emailed on June 14th said my plants will be shipped today, 6 days later received no shipping confirmation from Grow Joy, tracking from ***** or plants.
  • Review fromLisa

    Date: 08/02/2022

    1 star
    The worst company ever, my order arrived dead. I try to call Grow Joy and all the phone numbers for the company are no longer in business. I cancelled all orders and they are still shipping more dead plants. I now have to contact the credit card companies.BEWARE BAD COMPANY

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