Reviews
This profile includes reviews for Craig & Landreth Clarksville's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 4 Customer Reviews
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Review fromLuis P
Date: 08/02/2024
5 starsI’ve been buying cars from Craig and Landreth in Clarksville IN since 2009.
The Smith family always take care of me and my family.
Great cars , Great prices .Review fromDebbie R
Date: 07/19/2024
5 starsMy experience with Craig and Landreth in Clarksville, Indiana has been nothing but positive. Jim Smith, Sr. is a man of his word. I purchased several warranties for the 2016 Volkswagen Beetle that I purchased from the dealership!! The Bug was to be a second car for me. I worked with the warranty companies to no avail. After making contact with Mr. Smith, he has been dedicated to seeing that the issue was resolved!! I cannot say enough about how positive this experience has been. I live approximately 175 miles from his dealership. He ensured that I was not inconvenienced by having to be back and forth taking care of this! I highly recommend this dealership and know they offer many high end models that are purchased with the customer in mind!! Mr. Smith reminds me of days gone by when a man’s word could be etched in stone!! The world would be a better place if more people who own businesses conducted business as Mr. Smith and his team does!! Keep up the good work!!Review fromDonald B
Date: 02/07/2024
1 starDonald B
Date: 02/07/2024
I was looking at a used car. We drove the car and liked it . Then we went to the sales office and waited on the manager to come back with the price on the car . I had previously looked the car up on Kelly blue book and Nada so I was somewhat ready before hand . The price of the car was almost $5,000 higher than what it was supposed to be . I left with the work sheet price and called back to offer another price for the car . The manager/owner reduced the price 300 dollars . The manager/owner got smart/loud with me on the phone so I just hung up the phone. I would not ever buy anything from them nor would I recommend this lot to anyone else. Best advice I could give is stay away from Craig & Landreth in Clarksville Indiana
Craig & Landreth Clarksville
Date: 02/12/2024
Mr. Bandy, I appreciate you shopping for an automobile with my company. Unfortunately, we could not accept the offer you made for our 2017 Honda Accord Coupe. As you know, there are many sources that consumers use to research automobile values. We had this extremely nice well maintained Honda priced at market value. The Honda was sold the next morning for our asking price. Again, thank you for your interest!
Jim Smith SRReview fromDonald W
Date: 12/15/2023
1 starDonald W
Date: 12/15/2023
Craig and Landreth advertised that the 2014 Camaro i purchased had remote start and backup camera and it didn’t have those features. I have talked to my wonderful salesman and all we keep doing is playing phone/email tag with no resolution, if I had known the car didn’t have the features that Craig and Landreth advertised I would’ve offered less money for the car, false advertising if you ask me and they need to make it right!Craig & Landreth Clarksville
Date: 07/11/2024
Dear Donald,
Thank you for your business and for bringing your concerns to our attention. We sincerely apologize for any inconvenience you have experienced regarding the advertised features of your 2014 Camaro. At Craig and Landreth, our Internet team strives to ensure all our listings are as accurate as possible. Unfortunately, third-party listing websites sometimes use automated VIN population for features, which can lead to discrepancies beyond our control. We understand how frustrating this can be and are committed to addressing such issues promptly and effectively with these third-party providers.
We appreciate your patience. As I reviewed your purchase when notified by BBB, our General Sales Manager resolved/answered questions to your satisfaction per a Google review. We are pleased to hear that you felt the situation was resolved based on your updated feedback on Google. However, we noticed that your BBB complaint has not yet been updated to reflect this resolution, and I didn't want to leave this unresponded because of an issue with BBB notifications.
We value your feedback and are always looking to improve our services. If there are any outstanding issues or further steps we can take to ensure your satisfaction, please do not hesitate to contact us directly at 812-280-8018.
Thank you for your understanding. Please let me know how we can assist in the future.
Sincerely,
Jim Smith Sr.
Owner/Dealer Principal
812-280-8018
Craig and Landreth Clarksville
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