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Business Profile

Flea Markets

Trader Buck's Flea Market

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Flea Markets.

Complaints

This profile includes complaints for Trader Buck's Flea Market's headquarters and its corporate-owned locations. To view all corporate locations, see

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Trader Buck's Flea Market has 6 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/02/2023

      Type:Order Issues
      Status:
      UnansweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 5/7/23, I rented a glass show case #*** from Trader ****** Peddler's Mall. It cost $100/mo. and was on a month to month basis. The contract asks for a 1 month advance notice to terminate their contract. I was selling brand new 18k gold plated and sterling silver Jewelry. The agreement from the business was that their sales staff would unlock my case whenever requested by an interested customer so they could purchase my jewelry. I paid a total of $177 which was pro-rated for *** and the month of June in advance. Here's the problem: I could not understand why I had no sales for Mother's Day when I had beautiful jewelry and everything was brand new and 50% off. On *** 22, I came back into the flea market to check again to see if I had any sales. I had no sales. Then, the manager informed me that someone wanted to buy some of my jewelry, but they couldn't find my keys. I had given a copy of my keys to Mr. ** the staff on duty who was supposed to put them on a key chain labeled #***. Instead, different keys were on key chain #***. As we were talking, a different staff person pointed to keys that were just hanging on a nail near the counter and asked if those were my keys. (They were.) No one even bothered to call me to ask for my copy of keys, and anyone could have grabbed my keys and stolen my merchandise. The point is, I lost sales because of their mistakes. After careful thought, on 5/27/23, I signed a move out agreement and removed all of my jewelry from the case that same day. Even though I paid in advance until 6/30/23, I am requesting a refund of $100 due to the mistakes made as well as not having enough qualified staff to perform their part of the contract. Many times they were short staffed and had only 1 or 2 staff available to handle the entire mall. Also, I have attempted to contact the owner on their website, ***************************, but got no reply back. Please assist in a fair resolution. Thank you.

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