Consumer Finance Companies
OneMain Financial Group, LLCHeadquarters
Reviews
This profile includes reviews for OneMain Financial Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,726 Customer Reviews
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Review fromMargaret J L
Date: 07/19/2022
5 starsMargaret J L
Date: 07/19/2022
It was a real pleasure getting a loan with the excellent help from Wincy *********
She's a real asset to your company, and I will recommend her to anyone that I know who needs a fast loan.
Wincy is also, a very endearing person, and very efficient.
Thank you,
Margaret *****
OneMain Financial Group, LLC
Date: 07/20/2022
Hi Margaret. Thank you for your feedback! We appreciate your support and we're in your corner. -ASReview fromFoi L
Date: 07/19/2022
5 starsFoi L
Date: 07/19/2022
Jason was awesome! Very friendly & helpful. Thanks OMF for ALWAYS coming through!OneMain Financial Group, LLC
Date: 07/20/2022
Hi Foi! We love hearing about your experience. Thank you for the feedback. -ASReview fromMichael S
Date: 07/19/2022
5 starsMichael S
Date: 07/19/2022
Smooth processing, good service from my loan processor as we worked through the details made sure we closed and funded on time.OneMain Financial Group, LLC
Date: 07/20/2022
Hi Michael! We love hearing about your experience. Thank you for the feedback -- we're in your corner. -ASReview fromCaleb T
Date: 07/19/2022
1 starCaleb T
Date: 07/19/2022
Lack of communication, i had to call every time i needed an update. They told me i could transfer application to a closer office but then said i couldn't close there...so i had to send it back. Took all of 3 weeks just to finish application even though i sent in ALL documents first day. So many employees seem like they just don't care to work.OneMain Financial Group, LLC
Date: 07/20/2022
Caleb, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -ASReview fromCarol C
Date: 07/18/2022
1 starCarol C
Date: 07/18/2022
I called, wanting to be removed from their mailing list. Was on hold over 8 min. No one ever answered. I hung up.. Tried to opt out via a different number, but they wanted my SS#. No way would I do business with these people.OneMain Financial Group, LLC
Date: 07/20/2022
Carol, We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -ASReview fromClaire N
Date: 07/14/2022
1 starClaire N
Date: 07/14/2022
I have received a loan from them previously and when I decided to refinance or re-apply for another loan in ***** Hawaii branch, they would play around it. It seems like they don't have any clear communication with one another. I have to continuously call for updates and it seems like they're getting annoyed with me too. I've added a co-signer and sent necessary documents, but still no update at all, you have to initiate the call yourself. I really need the money for medical emergency, but it seems like they're not willing to help you.OneMain Financial Group, LLC
Date: 07/18/2022
Hi there Claire. We would like to discuss these concerns with you. Please email **********************@OMF.com with your phone number and best times to reach you so that we can call you to discuss your concerns. You may also call us directly at OneMain's Executive Office of Customer Care at XXX-XXX-XXXX, for assistance. -AS
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