Reviews
This profile includes reviews for Long's Mattress's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 120 Customer Reviews
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Review fromElaine W.
Date: 09/10/2022
5 starsElaine W.
Date: 09/10/2022
Very pleased. I ordered the wrong size mattress and they allowed me to make the change prior to delivery. Great ****************
Long's Mattress
Date: 09/11/2022
Thank you for the kind words! Enjoy your new mattress. Thanks again!Review fromJacqueline E.
Date: 09/10/2022
5 starsJacqueline E.
Date: 09/10/2022
Absolutely wonderful polite company accommodated my needs as I'm short they made my box spring smaller so my feet touch the ground when I sit on the edge of the bed their staff is just an incredible staff of friendly kind people love it will recommend longs to everyone. A plus they have their own polite delivery team.Long's Mattress
Date: 09/11/2022
Thank you for the kind words. Enjoy your new mattress. Thanks again!Review fromShirley P.
Date: 08/26/2022
5 starsShirley P.
Date: 08/26/2022
Long's offer quality products and service. They have an excellent variety of ****** mattresses to choose from. Mattress made and delivered promptly with minimum time. Excellent customer service.Long's Mattress
Date: 08/27/2022
Thank you for the kind words! Enjoy your new ****** Mattress!Review fromBoyce A.
Date: 08/25/2022
5 starsBoyce A.
Date: 08/25/2022
Very good company to deal with. Delivery men very careful with bringing in the mattress. They explained the warranty carefully so if there was a problem, it would be covered.Long's Mattress
Date: 08/26/2022
Thank you for the kind words! Enjoy your new mattress.Review fromDiane L.
Date: 08/13/2022
5 starsDiane L.
Date: 08/13/2022
Wonderful customer service! ****** was very accommodating and gave us frequent updates on the delivery timeLong's Mattress
Date: 08/15/2022
Thank you for the nice words!Review fromRandall R.
Date: 08/10/2022
5 starsRandall R.
Date: 08/10/2022
Very pleased overall, professional, courteous and nice. Not to forget the mattress which is goodLong's Mattress
Date: 08/12/2022
Thank you for the kind words! Enjoy your new ****** mattress!Review fromJennifer B.
Date: 08/07/2022
5 starsJennifer B.
Date: 08/07/2022
From purchase to delivery the process was easy, delivery was on time & well communicated with tracking, and the correct item was deliveredLong's Mattress
Date: 08/09/2022
Thanks for the kind words! We try to make the buying process as easy as possible. Thanks again!Review fromGwendolyn G.
Date: 08/06/2022
5 starsGwendolyn G.
Date: 08/06/2022
I HIGHLY RECOMMEND THAT YOU BUY FROM ********************* AT LONG'S MATTRESS. For many years, I have tried to make a one-side mattress work, but continued to have hip and knee pain and had to keep getting another mattress or topper, etc. **** took a lot of time to listen to my needs and address my concerns. He actually recommended an adjustable bed, based on my liking to watch tv in bed and now, finally I have the picture perfect mattress and base. His attention to detail and follow-up care is the best I have ever seen.Also, ****** and ***** were exceptional delivery personnel. They were very patient with me with my questions and concerns. They were very efficient and professional. I had been wanting a two sided mattress for some time and visited Holder but would highly recommend Longs, especially *********************, over Holder.Long's Mattress
Date: 08/09/2022
Thank you for the kind words! We are happy to hear that you had a great experience in store and delivery. We truly appreciate you recommendation. Thanks again!Review fromPatricia K.
Date: 08/06/2022
5 starsPatricia K.
Date: 08/06/2022
I could not have asked for a better experience the people at Long's furniture world and ******** were fabulous and the delivery team was exceptionalLong's Mattress
Date: 08/09/2022
Thank you for the kind words! We are happy to hear that you had a great experience from store to delivery. Thanks again!Review fromLaurie and David G.
Date: 08/03/2022
5 starsLaurie and David G.
Date: 08/03/2022
Great Service and Delivery from a *************** and Products Made Right Here in IndianaLong's Mattress
Date: 08/04/2022
Thank you for the kind words! We're glad to hear that you had a great service from start to finish! Thanks again!
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