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Business Profile

Furniture Stores

Long's Mattress

Reviews

This profile includes reviews for Long's Mattress's headquarters and its corporate-owned locations. To view all corporate locations, see

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Long's Mattress has 8 locations, listed below.

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    Customer Review Ratings

    4.96/5 stars

    Average of 120 Customer Reviews

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    Review Details

    • Review fromMolesky

      Date: 05/04/2025

      5 stars

      Molesky

      Date: 05/04/2025

      *************** !No pressure , they listened to our needs and sold us what we needed ! This is the 4th or 5th mattress purchased at Longs. When you find a great product , I stick with it . Made in the ***

      Long's Mattress

      Date: 05/06/2025

      Thank you for the kind words and continued support! Enjoy your new ****** Mattress.
    • Review fromLisa D.

      Date: 04/11/2025

      5 stars

      Lisa D.

      Date: 04/11/2025

      Wonderful and professional service!!! The new mattress is perfect! And delivery was fast and personable! Highly recommend!

      Long's Mattress

      Date: 04/12/2025

      Thank you for the kind words!
    • Review fromDave S.

      Date: 03/19/2025

      5 stars

      Dave S.

      Date: 03/19/2025

      ****, was very Professional, quick but answered our questions!I have confidence our issues will be resolved!**** S

      Long's Mattress

      Date: 04/12/2025

      Thank you for the kind words!
    • Review fromIrene W.

      Date: 03/18/2025

      5 stars

      Irene W.

      Date: 03/18/2025

      Amazing customer service and great delivery . Courteous and thoughtful. Would definitely Italy buy here again !

      Long's Mattress

      Date: 04/12/2025

      Thank you for the kind words!
    • Review fromSonia G.

      Date: 11/16/2024

      5 stars

      Sonia G.

      Date: 11/16/2024

      Excelente servicio **** una persona muy profesional. Qued muy satisfecha con el servicio. Excelente

      Long's Mattress

      Date: 11/18/2024

      Thank you for the kind words.
    • Review fromDennis M.

      Date: 06/08/2024

      5 stars

      Dennis M.

      Date: 06/08/2024

      The delivery and set-up was fast. We were given helpful information about our new mattress.

      Long's Mattress

      Date: 06/09/2024

      Thank you for the kind words!
    • Review fromKatherine B.

      Date: 05/11/2024

      5 stars

      Katherine B.

      Date: 05/11/2024

      **** and his assistant came in and did such a great job of installing the new mattress and adjustable bed frame. They also took away three piece with ease.

      Long's Mattress

      Date: 06/09/2024

      Thank you for the kind words! Enjoy your new mattress.
    • Review fromPatricia O.

      Date: 05/10/2024

      5 stars

      Patricia O.

      Date: 05/10/2024

      Five star service from beginning to end. **** at the **** store was excellent. He never tried to sell me any more than was in my budget. I felt he answered all my questions honestly. I highly recommend him. The delivery was made on time and very professionally by two Long's Mattress employees. One spoke very highly of being a Long's Mattress employee for 11 years. I truly appreciate this company and their commitment to professionalism and customer service. **************** seems to be a thing of the past at most places, but not at Long's Mattress.

      Long's Mattress

      Date: 06/09/2024

      Thank you for the kind words!
    • Review fromJudy H.

      Date: 04/02/2024

      5 stars

      Judy H.

      Date: 04/02/2024

      Excellent furniture company and service. Will buy from them again!

      Long's Mattress

      Date: 04/23/2024

      Thank you for the kind words!
    • Review fromYvette W.

      Date: 03/30/2024

      5 stars

      Yvette W.

      Date: 03/30/2024

      *** the salesman was very helpful and knowledgeable.The delivery men were quick and courteous.

      Long's Mattress

      Date: 04/23/2024

      Thank you for the kind words!

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