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Business Profile

Vitamins and Supplements

NutraStop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

2.67

Average of 48 Customer Reviews

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Review Details

  • Keeley S

    Date: 09/09/2022

    I ordered everything to excited to take the time to research it. After ordering I read all the reviews I immediately reached out via text to them at almost midnight on a Tuesdays I believe they responded within 5 mins insuring me my product would be shipped tomorrow dispite the negative reviews the customer service why above and beyond the product was exactly how I ordered it and within 3 days this Is an amazing company and if your questioning them I would incouraging you to reach out them the mans character speaks for itself this will bey spot for suppliments from this day forward

  • Jared H

    Date: 08/18/2022

    Ordered 2 products and they were exactly as advertised. Work great and were delivered earlier than the estimated time. I will continue to shop with this company. Many of the negative reviews are shipping related and more than likely because of the united states postal service. I've sent items out in brand new condition to ************* saying they were destroyed and labeled "received damaged". This is a good company and you should give them a try!

  • Chris B

    Date: 08/18/2022

    Order from nutra stop on July 30th 2022. Today is August 17th 2022 and I have not received anything from them. Contacted nutra stop to ask them for a credit. No response. Contacted nutrastop for refund. No response. I also contacted the company that made the supplement that I want they inform me that they no longer make it. This means nutra stop does not have the product that I want. And they will no longer respond to me when I asked for refund...do not buy from them they are a scam

  • Jason N

    Date: 07/23/2022

    I was really concerned about my order after reading all of this. But my experience was different, Im not sure if all these comments are even from real people. My order was shipped with less than 24Hrs. I ordered 2 4lbs protein. the only issue I had was instead 2 big 4lbs of protein I got 1 - 4lbs and 2 smaller one. Not a big deal but wouldve been better if they communicated ahead of time.

  • Brandon M

    Date: 07/21/2022

    I bought a few supplements here about a month ago. This was the first time I had bought any in years and was not sure what to get. The customer service guy helped me and I was extremely happy with the products he recommended and the customer service here.

  • Carrie B

    Date: 07/21/2022

    7/18/22 I placed an order for an item that has been out of stock every where for almost a year. Backwards..... I looked at the reviews after I placed my order at Nutrastop and tried to stop my order by calling my bank and emailing them. No email reply. BUT.. That evening a **** label was created and it was dropped off at the post office.7/21/22 I received my order a day early.

  • Erica P

    Date: 06/12/2022

    Erica P

    Date: 06/12/2022

    I ordered a pre workout and another item. The email came and said it was on back order. 3 days later my bank send me an alert saying there is an attempt to make purchases with my card I used to make a purchase from them( mind you that was the only site I used it for and did not leave the house due to snow storm). 3 month goes by and no merchandise arrive. I send maybe 15 emails and none answer. I call my bank which after a week investigation refunds me the money. I get an email 3 months after from this company saying that they will refund me but no refund was ever received. BIG SCAM!!!

    NutraStop

    Date: 06/22/2022

    Hello *****,Your pacakage was lost in transit through the post office. By the time we went to refund you, you had already did a chargeback, so your refund was receive then.

  • David C

    Date: 05/28/2022

    David C

    Date: 05/28/2022

    This company will steal your money and not communicate with you no matter what you do. They do not return calls they do not return emails. This guy should be taken out of business by the States Attorney general for 1st class thievery.

    NutraStop

    Date: 06/03/2022

    *****, We exchanged text. You ordered a product. You wanted to return. I sent you a label paid on my end. It came in. I refunded you as of May 27th.

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