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Business Profile

Vitamins and Supplements

NutraStop

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

2.67/5 stars

Average of 48 Customer Reviews

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Review Details

  • Review fromCarlo D

    Date: 06/06/2023

    1 star
    I placed an order on May 16th ,they received my payment and printed a lable and that's it. I tried emailing multiple times, texting the # they give calling, tried the instant messenger on the site. I heard nothing. I should of got my order in 2 business days with the shipping option I chose. It's been almost a month, still havnt heard anything nothing has been shipped. The site is a scam. They take your money and print a lable and that's it. Of course you won't be refunded. The site needs shut down. From the looks of it I'm not the only one who got scammed
  • Review fromBreanda S

    Date: 05/31/2023

    5 stars
    They are the only company who carries my favorite supplement. Fast shipping and friendly customer service
  • Review fromBrandt B

    Date: 05/18/2023

    1 star
    If I could give negative 5 stars, I would. Worst company Ive ever dealt with. Ordered one bottle of a supplement, it has been 3.5 weeks and it has still not shipped. Thats right, not delivered, no, SHIPPED. Not to mention, I PAID FOR SHIPPING. THIS WAS NOT FREE SHIPPING. Tried emailing them 127 times, not one reply. Stay away from this fraudulent company. I hope yall go bankrupt
  • Review fromTyler P

    Date: 05/11/2023

    5 stars
    I can only comment on my experience but after ordering I was a little worried if this site was legit due to the bad reviews. I got my stuff in 3-4 business days and it was exactly what I ordered. Based on other reviews it seems like the owner could be better with customer service inquiries but Im 100% satisfied with my order.
  • Review fromKatherine M

    Date: 05/10/2023

    1 star
    BEWARE SCAMMMMMMMMMMM DON'T BUY ANYTHING FROM THIS FAKE COMPANY.They will take your money and you will not receive your products. If I could give a negative star I would. They don't even deserve the one star.....
  • Review fromAlejandro R

    Date: 04/29/2023

    1 star
    Ordered Arez Titanium pre-workout. Based on pictures and information, it was the correct item. They sent me a completely different item. Emailed 4 times over 3 days and no response. Seems once they plan to fill an order with something you didn't actually order, they just decide you're just screwed and they don't care.
  • Review fromMaxwell S

    Date: 03/14/2023

    5 stars
    I have only ordered from them once but so far they were great. My product shipped the next day and arrived 3 days later from across the country. It was nicely packaged and as advertised. Thank you!
  • Review fromSkyler H

    Date: 01/10/2023

    1 star
    This is a scam! They took my money and wont return calls, texts or emails!!
  • Review fromMatt W

    Date: 01/10/2023

    5 stars
    I made a purchase at the end of last week from NutraStop after 15% off and choosing *** shipping my total was $994.98. ***** did hold the order for one day to do his due diligence, make sure no one had stolen my credit card to protect me and his business, being New Years week, called me, then promptly shipped my order. Everything arrived today as ordered. Very pleased and will be doing more business with them.
  • Review fromSkylar B

    Date: 12/07/2022

    5 stars
    I ordered preworkout from Nutra Stop on 12/1. I then looked up the reviews and then obviously became concerned with the accusations that are made against this company. I reached out to Nutra Stop and the owner talked with me directly reassuring me they are a real business & that my order would be shipped within 24 hours. My order was shipped on 12/2. Today is 12/7 and I just received my exact order. I truly do not believe this store is a scam, I dont think these reviews are valid. If you have placed an order with Nutra Stop and have concerns, I would text or call the number on the website. They are a small business so they may get backed up time to time with orders, but I truly am satisfied with my experience. Fast shipping, amazing customer service, good prices, and product is exactly as describe.

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