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Business Profile

Auto Repairs

Schmidt Automotive, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/20/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i bought a intake june 23,2023 from steve schmidt racing engines for an engine he built for me.He finally shipped the intake out to inductions solutions to have nitrous system installed on intake on August 1 2023.Inductions solutions completed there work in about 3 days and shipped the intake to me after receiving to find it was the wrong intake for my engine.I immediatly contacted steve and told him it was the wrong intake for my engine he then instructed me to send intake back to him and he would get correct intake after numerous messages left for him with his secretary he finally answer the phone around november 1st 2023 and said he had to send to his guy to have nitrous switched to o new intake becuase he didnt want me too have to pay inductions solutions to redo his mistake as of feb 19,2024 i still dont have my intake back.At this point he can send me my intake back completed or send me the nitrous system off the intake that inductions solutions installed and refund me for the ****** dollars he charged my credit card for intake or he can keep it all and refund me ****** for intake and the ******* for the work inductions soutions performed on the intake.Thanks ***************************

  • Initial Complaint

    Date:07/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Steve Schmidt racing has promised several times to me and also told me that my already paid for parts have been delivered. I pre paid him $25000.00. he has lied to me so many times I can't even count. I believe my paid for parts have been in his shop but from what I gather he just doesn't care about shipping them

Schmidt Automotive, Inc. is NOT a BBB Accredited Business.

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