We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Mailing Services

The UPS Store 5811

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mailing Services.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Marie B

    Date: 11/29/2023

    DO NOT WASTE TOUR MONEY OR TIME AT THIS STORE!!! Its all a scam. The new owner has doubled the price of everything. He doesnt give proper breaks to his employees and keeps losing packages. Thats the owner doing this!!! Im like wow ?? I also spoke with an employee there thats under age and complained about not getting a break the whole day. Can we say child labor abuse???

  • cathi m

    Date: 03/24/2023

    I had a concern with the *** store on 96th Street and got the phone number to the Broad Ripple store where the owner has a desk but reported by ***** he is absent and does not care what happens. I called. She called my husband a bully. She said I was not getting a f****** refund because I was a liar. She asked how I got that number. I received all my information from ***** at the 96th street ***. ***** gave me phone numbers and directed me how to get a refund from ***. I have several voicemails from *****. ***** said I wasnt getting a f****** refund and I was a f****** liar. I was instructed on how to proceed by *****. ***** gave me the number that was suppose to be **********, the owner. This experience has been beyond terrible and then ***** cussed me 3/23. I would not recommend either facility, ***** is rude and would not allow me to voice how I got any information. She just kept screaming listen to me you b**** I called the *** store claims. They are attempting to help. ***** at *** store stated it would be rectified in 3 weeks. Its been 3 months. I sent a Christmas package to *******. It was lost. ***** remembers my girls. I asked them to mail it so it would be there before Christmas. I was working. My husband. was in ********************** recovering from cancer/ surgery/ radiation. My family has been to h*** and back. Grandparent did not receive christmas gift and now Ive been cussed by *****. Dont use theses stores

The UPS Store 5811 is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.