We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Recycling Services

Greenway Waste and Recycling, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Recycling Services.

Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Frankie M

    Date: 12/12/2023

    issuing fines without any written warning first, I feel that this is a way of extortion, we already have to pay a monthly fee, I have tried to get in contact with them but have gotten no response from them, poor customer service

  • Cody D

    Date: 04/23/2023

    Multiple times a month my trash pickups are missed, and they even ripped through my double bagged trash, dumped it all over the hallway, and left it there once. They also have a habit of falsifying their documentation as to why the trash was not picked up, leaving notes on my door with reasons for non-pickups that are completely untrue. I have attempted to contact their support directly in the past but they either don't respond or try to explain to me how it's ok for them to dump my trash everywhere in the public hallway and leave it for everyone to walk over until I go to collect the can and realize what happened.I am in agreement with the other reviewer that this seems like a scam as I am also forced to pay for their services through my apartment building.

  • Stephanie L

    Date: 04/21/2023

    This review is similar to the review below. We are FORCED by our apartment complex to pay $20 per month for this trash collection "service", In the past 6 weeks, they have missed picking up our trash 3 times. This is RIDICULOUS!!! When you call customer service, they are off-shore and it takes FOREVER for you to even be able to file your complaint, because they have to verify information like you were trying to get a job with the **** **************** cant help you, they refer your issue to someone onshore but you NEVER EVER receive a call back from anyone. What a joke. We have a trash compactor on-site, which we used to use pre-Greenway, but I REFUSE to take the missed trash there, because I am paying for a service that I am not receiving. My apartment complex wont do anything about it, because I am POSITIVE they are getting part of the $20 per month that we pay Greenway. That would bite the hand that feeds them. WHAT A SCAM! Next stop is filing a complaint with the OH ************************** TIRED of it.

  • Madison T

    Date: 02/18/2023

    This company is contracted to manage trash for the apartment complex that I live in, and we have had continuous issues. I am required to sign up for their service by living here ($25/month). They frequently miss pick-*** for myself and neighbors, and now they have begun issuing fees for their lapse in service, even before any notice is given. They also issue multiple fees for the same interruption haphazardly and there is really no support from the company other than doubling down on their arbitrary rules and poor service. The company seems like a scam, they charge money for a service and then pile on fees to line their bank accounts in tandem.

Greenway Waste and Recycling, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.