Reviews
This profile includes reviews for Bone Dry Roofing's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 231 Customer Reviews
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Review fromBill N
Date: 06/14/2024
5 starsBill N
Date: 06/14/2024
They did a great job. Showed up on time and finished early. I like the high-tech materials They used. 100% recommended.
Bone Dry Roofing
Date: 06/18/2024
We appreciate your recommendation ****!Review fromChris P
Date: 06/12/2024
3 starsChris P
Date: 06/12/2024
Ultimately we are satisfied with the end result of our new roof and gutters. However, the day of installation was full of issues!! The supervisor and workers were unprofessional and unprepared for an in coming storm. The project manager was very helpful and tried hard to make things right, which he did! The gutter installers were absolutely great! They Went above and beyond to complete their job and fix issues left from the roof installation! 5 stars for them!!Bone Dry Roofing
Date: 06/13/2024
*****, thank you for taking the time to let us know about where we fell short and giving the opportunity make things right. We will take this information to make sure the proper trainings are put into place. Please let us know if there is anything else we can do for you in the future.Review fromTerry D
Date: 06/09/2024
5 starsTerry D
Date: 06/09/2024
Fast friendly service , priced fair small job but they came out and took care of it when many others wouldntBone Dry Roofing
Date: 06/10/2024
Thank you for the positive review *****! We love to hear that we were able to take care of your problem in a fast and friendly manner.Review fromJudith H
Date: 05/30/2024
5 starsJudith H
Date: 05/30/2024
I hired Bone Dry to replace my roof and gutters after storms damaged the property. Their company was referred to me by my son, who had a new roof replaced by Bone Dry. They were attentive, gave a detailed estimate, worked with my insurance company to settle the claim since this was a result of storm damage. The crew showed on time, and did an excellent job with the install. I was very happy with their workmanship and the timeliness. I called them back several months later and requested they install my chimney cover. The man showed up on time and took care of the issue for me. Thank you Bone Dry I highly recommend them ************Bone Dry Roofing
Date: 05/31/2024
****** we are overjoyed to head that you had a great experience with our team. Please let us know if there is anything else we can help you with in the future!Review frompau g
Date: 05/23/2024
4 starspau g
Date: 05/23/2024
Bone Dry put on a new roof and guttering system on my house. I was not happy with the appearance of the ridge vent at one end. They came back and redid it . I still don't think it looks right.The guttering and downspouts were done incorrectly. Gutter was retaining water and downspouts were cut too short. Bone Dry came back and replaced the guttering and downspouts.This time a supervisor stayed on site.I was shocked when they told me I needed new wood over the ENTIRE roof otherwise they couldn't guarantee the work. I had to take their word for that.Quite expensive.Bone Dry Roofing
Date: 06/18/2024
Thanks for the feedback! We apologize for any mistakes that were made during the process. We will make sure the proper training is in place to ensure this doesn't happen going forward.Review fromDouglas M
Date: 05/22/2024
5 starsDouglas M
Date: 05/22/2024
We solicited quotes from six vendors and selected Bone Dry Roofing. Their quote package was very detailed, including a precise listing and brochures for all products to be used and descriptions of what to expect during the installation, and they are certified as one of *************************** Platinum Preferred Contractors (as were two other contractors who bid on the project), which qualifies the homeowner for a much longer full no cost materials and labor warranty coverage than a non-certified vendor installing the same products. Their pricing was good, they require no money until the job is finished, and they offered a variety of easy financing options, including 12 months at zero interest. A manager did a last-step roof inspection 2 days before the job, and a walk-through video inspection after the job, which he sent me for my records. I was consulted immediately about any additional decking replacements needed to ensure a solid sub-surface. The large crew were friendly and polite, carefully relocated our patio furniture out of harm's way, spread huge industrial tarps and sheets of plywood all around the house to protect landscaping and property, and used a trailer with large inflatable wheels to carry away old materials rather than a metal dumpster that can damage concrete. The resulting roof replacement was installed with perfectly straight ridge and valley lines, our gutter guards were carefully lifted up and replaced to complete the gutter line installation, and the project manager walked the roof afterward to tighten down a few gutter guards that were missing screws. Post-installation clean-up was immaculate. Bottom line: A superb and easy hi-tech re-roofing experience exhibiting top craftsmanship with high attention to detail for a competitive price.Bone Dry Roofing
Date: 06/18/2024
*******, we are thrilled to hear about your experience! Please let us know if there is anything we can do to assist you in the future.Review fromRebecca B
Date: 05/21/2024
5 starsRebecca B
Date: 05/21/2024
We have done business with Bone Dry Roofing for several years & have always been pleased with their work. They repaired our roof several years ago - replaced our roof more recently & have done repairs to our soffit also. Every time they were professional and kept us informed of what was happening and all their employees were very respectful of our property. They would be our first call if we needed services they handle.Bone Dry Roofing
Date: 06/18/2024
Thank you for the great review *******, as a team we strive to give you the best service possible! Please let us know how we can help you in the future!Review fromZinnat M
Date: 05/21/2024
5 starsZinnat M
Date: 05/21/2024
Excellent service, everything was upfront with no hidden costs. On time and very professional.Bone Dry Roofing
Date: 06/18/2024
We are so happy to hear that we were on time and professional!Review fromKimberly M
Date: 05/20/2024
5 starsKimberly M
Date: 05/20/2024
We knew we had met a truly honorable and trustworthy person when we met **** from Bone Dry Roofing when we were choosing to either repair or replace our gutters. Because of our excellent experience with Penn and our new gutter installation, we immediately knew who to call when we had roofing issues and water intrusion after a rainstorm in September, 2023. When we contacted ****, he was quickly came to our home to determine what was causing the water intrusion into our home. Once Penn determined what was causing the water to come into our home, we discussed patching versus roof replacement. Penn was very thorough, providing actual pictures of our roof damage, and answered our questions with great candor and expertise. We decided to have a full roof replacement. We were very satisfied with our roofing installation. While the roof was being installed, some inadvertent siding damage occurred. We contacted Penn. He eased our minds as he told us that Bone Dry would make sure that our siding would be taken care of to our satisfaction. As promised, our siding was repaired to our 100% satisfaction. Bone Dry Roofing is an excellent company and Penn is, in our opinion, the companys greatest asset. We have recommended Bone Dry Roofing to several of our friends and our daughter over the past two years.Bone Dry Roofing
Date: 05/21/2024
Hello ********! Thank you for taking the time to leave such a kind review. We are glad to hear that you had a positive experience with us. Your feedback is important to us, and we will continue to strive to provide our customers with the best possible service.Review fromKevin W
Date: 05/20/2024
5 starsKevin W
Date: 05/20/2024
I'm not one who usually does reviews but I feel that I need to make an exception for Bone dry.I was in a jam with my insurance company and ********************* with his team was prompt an responsive.They surveyed the wind damage and because I was in an insurance/weather situation **** and his crew put forth a enormous effort to help me out delivering fantastic craftsmanship a well ahead of schedule.They provided me with photos before/during and after the repairs.Can't say enough about this team.I recommend them highly.*************Bone Dry Roofing
Date: 05/21/2024
**************. We greatly appreciate your feedback. Thank you for sharing it with us and for taking the time to leave a review.
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