Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Used Car Dealers

Indy Auto Man, LLC

Reviews

Customer Review Ratings

3.4/5 stars

Average of 30 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromHenry R

    Date: 11/12/2024

    5 stars
    *** helped me compare the ***** 3, Kia ********* and VW Tiguan. After the test drive, I decided that Tiguan is the best fit for my family. It was nice, that I could compare all these cars at one place at Indy Auto Man car lot. ***, the sales agent and ***, the financial consultant, were assisting me during a purchase. Their work was truly outstanding, and I want to express my gratitude for my seamless experience.
  • Review fromSittichai S

    Date: 09/26/2024

    5 stars
    I met with ****** to sell my ****** Camry. He was sorrow in evaluating its condition and presented me the cash offer within 15 minutes. He also shared Carfax report with me. My vehicle evaluation took less than 20 minutes.
  • Review fromAmely D

    Date: 09/24/2024

    5 stars
    Visited several car lots in ************, comparing F150, ****** and RaM. Successfully closed the deal at Indy Auto Man. My husband and I became the owners of this mighty RAM truck. Everyone was very attentive and helpful, especially useful was the test drive with ****, we checked 3 autos at once to chose the best for our family trips and work.
  • Review fromCharles M

    Date: 09/13/2024

    5 stars
    I recently had a good experience at Indy Auto Man Car Dealedship in ************! I traded in my 2012 GMC Terrain for a newer 2021 model, and I was blown away by the fair and transparent trade-in process. The team was knowledgeable, friendly, and made me feel like I was getting a great deal. They gave me a fair price for my old vehicle and helped me find the perfect new ride. I'm loving my new 2021 GMC Terrain! If you're looking for a hassle free car buying experience with honest and fair treatment, look no further than Indy Auto Man.
  • Review fromRichard S

    Date: 08/31/2024

    5 stars
    We've bought six cars from Indy Auto Man over the past 15 years, a ****** Frontier, ****** Pathfinder, Honda Pilot, Acura TL, and TWO Mini Coopers! We've not had a problem with any of them. That's more than I can say with past used car purchases elsewhere.Four of the cars were late model, but for older cars, I'd strongly suggest taking out one of Indy Auto Man's extended warranties. The prices on those were very attractive.
  • Review fromSandy R

    Date: 08/27/2024

    1 star
    NO STARS! I got ripped off. I bought a car from this dealer from out of state. I was in the process of going over the details and suddenly their internet went out. I had been talking to a salesperson all day and said I did not want the extended warranty without getting info on it first. With the internet being down, someone called me and said my husband could sign the paperwork when he got there if I signed a Power of Attorney and a finance person would call me when they got the internet up. I said I did not have time to get it notarized as his bus was leaving. She said they would do that in house without me present. Meanwhile...I never heard from the finance manager. I never got any information about the warranty. My husband and I are separated and I was handling this myself except that he wanted to go get it for me. He assumed all the particulars were in order and signed the paperwork. I have the car with the warranty that I did not agree on and I never spoke to a finance manager about interest rates, payments, nothing. Meanwhile.. they will not call me back. I don't think that power of attorney was legal as I was not in the presence of a notary. I am going to get a lawyer.
  • Review fromGalls M

    Date: 08/13/2024

    5 stars

    Galls M

    Date: 08/13/2024

    I was looking at Benz autos at the Indy Auto Man car lot. There were several similar models to choose from, and ****** helped me with a decision and arranged the paperwork for the car purchase. I bought ******** GLA 250 in a good condition and think it's a real bargain.

    Indy Auto Man, LLC

    Date: 08/15/2024

    We are extremely happy that you are happy! Thank you for your kind words and great review. We look forward to working with you in the future. Enjoy your new Mercedes! 
  • Review fromBrandy W

    Date: 05/14/2024

    5 stars

    Brandy W

    Date: 05/14/2024

    This dealership was great! They went above and beyond to ensure I got the best vehicle with the best deal! Highly recommend!

    Indy Auto Man, LLC

    Date: 05/15/2024

    Thank you!
  • Review fromEugene M

    Date: 04/22/2024

    5 stars

    Eugene M

    Date: 04/22/2024

    Indy Auto Man is a fantastic place to work with. They are beyond professional, ethical and they care about their customers. Their moral values are right where they need to be and they go above and beyond to provide excellent service.

    Indy Auto Man, LLC

    Date: 04/23/2024

    Providing professional and ethical service while prioritizing customer care is always our goal. Your kind words mean a lot to us, and we are glad to know that our efforts to go above and beyond for our customers are appreciated. Thank you for choosing Indy Auto Man!
  • Review fromChristopher P

    Date: 04/06/2024

    1 star
    At first was very enthusiastic about my purchase until the car started harshly shifting into first and second and third gears. And found out they didn't even service transmission like they should have now they are trying to give me a bunch of runarounds which is sketchy and shady business practices!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.