We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

RV Dealers

Walnut Ridge Family RV Sales
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Erin H

    Date: 10/09/2024

    No help whatsoever. They sold us a new camper with a leaking roof and only fixed part of the leaking. Never have stock of replacement parts /filters etc. If they do it cost 5 times more than ******. Rude (other than front desk ladies) as soon as they sell you something.

  • Pete S

    Date: 12/13/2023

    I am very disappointed with this company! I feel they have misinformed us every step of the way since buying our camper. They have finagled us from the beginning. But most recently we have had issues with a broken door for the outside compartment of our cougar fifth wheel. This started in July while our camper was still under warranty. There were a few other minor issues which were resolved but they had troubles getting a door in. There were conflicting stories about what was causing the delay getting a door which created a big feeling of distrust. Then when they finally supposedly got the door in they accidentally put the door on another camper by accident. So they told me they were going to expedite an order for another door. Today they told me they have the door and it was installed and ready to pick up after I pay a deductible and shipping fees?!! This has been going on nearly 5 months and was to be under warranty. What a shock. Why am I having to pay for something that was to be covered. And why should we be paying for delivery fees and such when this has been a disaster and nightmare since July. They should be doing something for us for all of the problems they caused us. Customer service is pathetic. At no point were we ever informed of any possible charges. They got our camper mixed up with another customer and put our door on their camper so I am thinking they have our account mixed up with someone else.

Walnut Ridge Family RV Sales is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.