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Average of 166 Customer Reviews
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Review fromTony R.
Date: 05/30/2023
1 starTony R.
Date: 05/30/2023
door-to-door solicitation in a neighborhood with signs that say "no soliciting."screw this company, they do not care about your privacy, only their business.
Everdry Waterproofing of Michiana
Date: 06/07/2023
I apologize our person may have missed your sign. We are normally in an area to follow up with our current customers especially this time of year and our current customers welcome us.Review fromNoel A
Date: 05/24/2023
5 starsNoel A
Date: 05/24/2023
They did a great job, I am very happy with the job they did ,they did inside and outside of our homeEverdry Waterproofing of Michiana
Date: 05/25/2023
Thank you for helping to spread the word of your 5 star experience. Our goal is for our customers to have better basements and better lives and look forward to that being your life long experience.Review fromNoel J.
Date: 05/21/2023
1 starNoel J.
Date: 05/21/2023
The service is very expensive. My system was installed months ago and I am still having problems. My basement flooded after the first rain and I was told that it is not covered. I found this to be odd that a waterproofing company would do a job and less than a month after finishing when my basement floods inform me they are not responsible due to negligence (not my negligence, but the fact that their workers cut a pipe in my basement and just left it open). The water from the basement being pushed out by the pump was running right next to the house and would push water out every 5 to 10 minutes. I initially I realized there was a problem when I received an email from my power company, informing me that my energy usage was up 32% from the previous week, I believe this in part was due to the fact that the pump was running continuously. I installed some PVC pipe on my own just to get the water away from the house, when the technicians returned to remedy this problem, they dug a drywell at the end of the pipes that I had put in and left it there, sitting on the top of my lawn. I was told by the technician that I would just have to move it every time I mowed. As I was not happy with this outcome I called the office and was first just pushed through past three different people to talk to. I was already upset and this was making me more, understandably, upset. The manager was more concerned with explaining why it wasnt there fault and started yelling at me. I was upset and yes, I was raising my voice, but it is very, very unprofessional for someone dealing with customer service to yell at their customer. I was told not to tell him how to do his job, even though his technicians, just used the work that I did to supposedly fix my problem. I put in the pipes as a stopgap just to get the water away from the house as I was waiting for them to come out to fix the problem. Very unprofessional and their current manager needs to freshen up his customer service skills.Everdry Waterproofing of Michiana
Date: 05/23/2023
Everdry offers a **************** Warranty and has hundreds of thousands of happy customers. The water that came in was from a pipe and not the foundation but we are here to help. We have a manager scheduled to come out and help. Our vision is that you will experience a Better Basement and a Better Life when we are done. Thank you.Noel J.
Date: 06/06/2023
I have not heard from anyone in weeks. The last conversation I had the manager just yelled at me and said the owners were out of town and someone would get back to me after theyve talk to them. I have not received a single phone call.Everdry Waterproofing of Michiana
Date: 06/07/2023
***** or ******** in ************* are here to assist you in any way they may. The manager you spoke with shares a different version of the his conversation and has been with ** for over 20 years. He is very knowledgeable, customer oriented and helpful. I apologize your interaction with him was not pleasant for you. Once again, we are here to service your foundation and keep it dry for the life of the home.Everdry Waterproofing of Michiana
Date: 06/07/2023
***** or ******** in ************* are here to assist you in any way they may. The manager you spoke with shares a different version of the his conversation and has been with ** for over 20 years. He is very knowledgeable, customer oriented and helpful. I apologize your interaction with him was not pleasant for you. Once again, we are here to service your foundation and keep it dry for the life of the home.Review fromMickey W
Date: 05/15/2023
5 starsMickey W
Date: 05/15/2023
My wife and I went with Everdry to waterproof our basement a year ago. We are very pleased with the results. They were very professional and prompt! I would definitely recommend doing business with Everdry!Everdry Waterproofing of Michiana
Date: 05/16/2023
Thank you for sharing your 5 star experience with Everdry. Our mission is Better Basements Better Lives.Everdry Waterproofing of Michiana
Date: 05/16/2023
Thank you for sharing your 5 star experience with Everdry. Our mission is Better Basements Better Lives.Review fromGay P
Date: 03/08/2023
5 starsGay P
Date: 03/08/2023
When I purchased my new home in March of 2020, it had major deterioration in the basement. I was carrying out gallons of water when it rained. I contacted Everdry and they had me on their schedule right away. All of the leaks were fixed, both from the inside and outside. They did amazing work and completely cleaned up the mess when they were finished. Now, I love my basement and it doubled the square footage in my house. *****5 STARS***** I HIGHLY RECOMMEND EVERDRY!!!GB **********, *******Everdry Waterproofing of Michiana
Date: 03/23/2023
Thank you so much for sharing your 5 star experience. We are celebrating our 30th year locally this year and nearly 50th nationally. We look forward to your continued dry basement and supporting you with a lifetime of service and maintenance.Review fromCourtney C
Date: 03/04/2023
5 starsCourtney C
Date: 03/04/2023
Total positive experience with all staff before, during, and after having my dry basement! Peace of mind is a great thing to have. And knowing that EverDry Waterproofing is just a phone call away (they've come out more than once to help with questions) is beyond worth it!Everdry Waterproofing of Michiana
Date: 03/07/2023
Everdry appreciates you taking the time to share your 5 star experience. We look forward to having a lifelong relationship and providing you a dry and ****************. Thank you again. ****Review fromTimothy C.
Date: 02/24/2023
5 starsTimothy C.
Date: 02/24/2023
We had a great experience with everdry and our basement has been dry and clean ever since.Timothy C.
Date: 02/23/2023
We had a great experience with everdry and our basement has been dry and clean ever since. *******************, **Everdry Waterproofing of Michiana
Date: 02/24/2023
Thank you for sharing your 5 star experience. We are very happy your basement has been dry and clean ever since we have had the opportunity to help.Review fromDebra R
Date: 02/23/2023
5 starsDebra R
Date: 02/23/2023
Wonderful job. Great people, basement still dry and we are happy!Everdry Waterproofing of Michiana
Date: 02/24/2023
Thank you for sharing your 5 star experience.Review fromAnita D
Date: 12/16/2022
5 starsAnita D
Date: 12/16/2022
Love everdry. My basement used to flood everytime it rained. Ever since everdry installed their system we have had a dry basement. This was 3 years ago. And the work was done in a very timely manner. Very happy.Everdry Waterproofing of Michiana
Date: 12/16/2022
Thank you for sharing your experience with Everdry. We appreciate the opportunity to help the tens of thousands of customers we have over the past 30 plus years.Review fromAmanda S
Date: 11/25/2022
5 starsThe service is five stars! The crew is friendly, and always on time. They clean up their mess at the end of the day so you dont have to worry about cleaning up. Their work is done, efficiently and quickly. This company is easy to work with and when you have any questions are always happy to help. Im so glad that we found this company to waterproof our basement. Plus a lifetime warranty. You cant go wrong.***************************
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