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Business Profile

Property Management

South Bend Management Co

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I applied to this unit feb 14th. I didn't hear anything back for about a week so I followed up. They offered to send me a link to apply which I did. I had to wait a while yet again to hear anything from anyone so I reached out via ****** again where they just offered me a link to apply AGAIN. I did not but eventually did receive a call this past Monday to set up a viewing of the home. I scheduled for Wednesday and they never even showed up!!! Took my application fee and took the unit off the market without letting me know any changes. I left work early to make it in time, lost even more money by doing so, all to be stood up. I'm sick of this property management companies taking advantage of people with application fees all just to stand them up! I want a refund to make up for the lost time, stress, and added Grief this has caused me. At the very least they could have had the decency to tell me they would not be showing the house so I wouldn't also lose out on time at my job. Totally unprofessional and it seems to be the way of alot of management companies at this time, with little to no protections for renters.

South Bend Management Co is NOT a BBB Accredited Business.

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