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Business Profile

Concrete Contractors

G & H Concrete, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concrete Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/21/2022

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired them to redo our front walk and replace stairs damaged by repair work done to our sewer line. After agreeing to a price work was eventually started. As the concrete was poured it began to rain. as a result the concrete was ruined. The forecast had called for rain, but they tried to half-ass it and rush it before the rain came. Additionally all the steps slopped downwards and the front walk was visible narrower than the original 3 feet width. They offered to rip out the concrete and redo it. It was then that the lies and deceit took place. Over the next 4 months I got excuses, promises and lies. Eventually in OCTOBER, they returned to remove the ruined concrete as well as the rest of the concrete that they tore out but left in my driveway for 5 months from the initially pouring of the concrete in July. After seeing their re-framing attempt and receiving more excuses as to why they would not be pouring the new concrete when they promised, I told them to get their stuff and leave and not to return. Their second framing was half-assed again and sloppy. It was not only uneven it was not the agreed upon dimensions. When confronted about it his answer was "It's only carpentry and can be redone. I responded I had lost all confidence in his quality of work and fired him. It took 3 more weeks for him to return and remove his framing. NO children could come Trick or Treating this year thanks to them.
  • Initial Complaint

    Date:08/08/2022

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Week of July 4 the 2022 G&H was contracted to install new step way as in contract, including removing railroad ties in numerous areas.Contractor did not remove ties ALL as stated - left a mess Unlevel work and sloppy,

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