We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Car Dealers

Carver Toyota of Columbus
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Carver Toyota of Columbus's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Carver Toyota of Columbus has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Robert H

      Date: 07/25/2024

      If I could give zero stars, I would. I purchased a $54,000 dollar vehicle which within 3 months started leaking coolant. I took the vehicle to my local land rover dealer and they said I had an accessory radiator leak and needed a 4 wheel brake job as the rear brake pads were at 4mm and the front at 3mm. I called Carver Toyota early in the morning and was told a manager would call me back. ***** returned the call and I called back and spoke with *************************** who looked up the inspection in the vehicle which showed all wheels were at 4mm. The standard for replacement. I sent the brake estimate and a video from the repairman and was never called back. I became proactive and contacted the general manager through LinkedIn and received a call from the service manager the next morning. He told me he would investigate what the expectations were during the deal and get back to me. Je never contacted me and I called back to leave a message for a status update. I still received no response and sent another message to the general manager for further assistance. The second manager who never contacted me called me at 4ish pm my time to say there was nothing they could do and what did I expect. I told them I expected to buy a vehicle with no issues and would never have purchased the vehicle had I known it needed a complete brake job. At this point, I'm clearly frustrated as he said the brake estimate for a jaguar f pace svr was ridiculously high. He then admonished me for contacting the general manager through her personal email. All I wanted was the brakes fixed as they should have been prior to me spending around ****** in total for the vehicle and extended warranty. I want every buyer and especially those from out of state to BEWARE if this dealership as they are unscrupulous and unprofessional. I will continue to try and prevent this disservice from happening to anyone else.

    • Angela S

      Date: 09/30/2022

      Leased a vehicle from them. Bot the vehicle after lease was done. Instead of giving credit for money I've already put towards lease which is what is in my contract they charged me full price as if I was buying my car all over again

    Carver Toyota of Columbus is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.