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Business Profile

Pool Contractors

Sparkle Pools, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Contractors.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromCD F

    Date: 07/08/2023

    1 star

    CD F

    Date: 07/08/2023

    Will never purchase anything from them again. ******** on all items are astronomical!

    Sparkle Pools, Inc.

    Date: 07/10/2023

    Hi *****! We are not an internet nor big box store and cannot reflect their pricing structure. We choose to provide our employees with a wage above the median wage for this area and the possibility of benefits for them also. This requires a pricing structure somewhat higher to accommodate these benefits for our employees. I'm sorry if this is something you don't wish to promote, but no one made you purchase anything at the store. You had the right to not purchase any product if you were unhappy with the price structure.
  • Review fromAudrea S

    Date: 05/25/2023

    1 star

    Audrea S

    Date: 05/25/2023

    Excuse after excuse as to what is delaying work. I was told an install date and once the week arrived the pool had not even been ordered yet. Then told daily different dates of a possible installation. Dont waist your time and go with a company that treats customers with respect. Get a contract! Dont give this company a dime before seeing everything in writing

    Sparkle Pools, Inc.

    Date: 05/26/2023

    I'm sorry ma'am..... We do not have a contract for you. Could you please verify info? ALL of our work is done with a signed contract.
  • Review fromKim D

    Date: 11/01/2022

    1 star
    This has got to be the worst company I have ever dealt with. I ordered my pool in March 2021. I got an excuse weekly as to why my pool was not installed. I finally got it the last week of June 2021. As the water was being dispersed approx 8 of liner pulled away from the side. The crew had already left so I sent pictures to the crew supervisor. He said he would be back the next day. When he arrived his best solution was duct tape and it should hold until the end of the season at which point they would come back, drain the pool and install a new liner, refill and close it up for me. Throughout the season we added numerous amounts of tape to keep the liner up. I called Sparkle the week of Sept 1 telling them I was shutting the pool down and would be ready for the liner. I got several dates that they would be coming. We are now November 1 and I'm still waiting. I was just told this week. I'm tired of talking to **** owner because she is so condescending and rude. I'm at my limit. I will never recommend this company for anything. I give them 0 ratings.***************** unsatisfied customer.

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