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Business Profile

Residential General Contractor

HHN Technical Service, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Residential General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/06/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ********************* was paid for home repairs on ********************************************. There were multiple projects he promised to finish through an oral contract. ***** was paid $3,300 to purchase a new water heater, ***** said he bought the water heater then told us he returned the water heater and was going to buy another one at another store. ***** never bought another water heater and claims to not know where the $3,300 is and has not ordered another water heater. ***** was paid $7,000 for a bathroom remodel that is still not completed as he promised. ***** told us he was able to complete the work we needed, but is not a licensed contractor as he presented himself. ***** was also paid $11,476 for storm debris clean up that he told us he would be able to complete, but there is still debris not cleaned up, and he has damaged the grass and an apple tree. There were multiple projects ***** told us he would be able to complete that are not completed. In total it is estimated that we have paid ***** over $40,000 and do not have a water heater, renovated bathroom, or storm debris clean up. ***** is still insisting that we owe him a balance of over $2,000 but we do not have any of the bathroom materials, water heater, or completed jobs as promised. We are seeking reimbursement for materials and projects that were paid for but not received

    Business Response

    Date: 08/08/2024

    Have reached out through normal communication chain to resolve these issues. Materials were purchased on my account to finish the bathroom after I had pulled off the project and they had a disgruntled employee of mine complete. I am more than willing to work with them in any way feasible to resolve these issues. They have my contact information and I am available 24/7. Please advise work was done on a T&M basis and every invoice and receipt is documented and has been given to customer.

HHN Technical Service, LLC is NOT a BBB Accredited Business.

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