Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

A-1 Sewer & Septic Service, Inc.

Reviews

Customer Review Ratings

4.65/5 stars

Average of 81 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromThomas S

    Date: 06/07/2024

    5 stars
    Both technicians from A1 Sewer were on time and professional. My main sewer line was accessed quickly and the camera inspection was done in about 15 minutes. The good news and the good news was there was no obstruction and the line is in good shape.
    Thanks for all the help.
    Tom S****
  • Review fromRon A

    Date: 05/14/2024

    5 stars
    Great service on the weekend! Technician was great. Have used them for many years.
  • Review fromTim B

    Date: 05/11/2024

    5 stars
    Chris was the technician that came to my house assessed the situation and came up with the most logical solution to successfully get my home main drain opened and working properly. We were all so grateful for A-1’s rapid response and technical know how.
    Thanks,
    Tim
  • Review fromMario R T

    Date: 05/06/2024

    5 stars
    Marcos did an amazing job! I highy appreciate the work that was done for me! Thanks!
  • Review fromPaula B

    Date: 05/03/2024

    5 stars
    We had our sump pump go out during a heavy period of rain this week. A-1 Sewer and Septic Service, Inc., came to our rescue. They were able to come within 24 hrs and had a new pump installed within two hours. Our plumber, DeMonte was courteous, friendly, and very efficient. Thanks to him, we were ready for the next downpour. We highly recommend their company and will use them again when the need arises.
  • Review fromGREG D

    Date: 05/03/2024

    5 stars
    A-1 sent Isaac to clear my main line drain. The drain was quickly completed at a very fair price. Isaac was knowledgeable, friendly and did a thorough job to not just open the line but made sure to completely clear the drain line!
  • Review fromJace M

    Date: 04/29/2024

    5 stars
    This is the first home I've owned with a sewer grinder pump and the alarm went off. I called A-1 and they sent Brian out within a few hours to assess the problem. He made some immediate recommendations and said he'd be back out the next morning to get a full estimate.
    True to his word, Brian came back out the next morning wtih John on a pump truck to eliminate the immediate problem and see what further could be done. Unfortunately, my grinder pump had completely stopped working. Fortunately, Brian was able to come out with help from Joe and they replaced it.
    I was impressed that Brian kept me informed each step of the way. He explained why he was doing what he was and how it would help. Though I don't know much about plumbing, I could tell from the before and after that not only did I get a new pump, but a much better one with an improved set-up as well.
  • Review frommax h

    Date: 04/27/2024

    4 stars
    Great service and a timely response. No worries at all.
  • Review fromKaren D

    Date: 04/25/2024

    5 stars
    My toilet backed up into the basement. My tech analyzed the issue right away. Worked quickly & professionally. Didn't waste any time getting to work. 2nd time I've used A-1
  • Review fromLisa S

    Date: 04/25/2024

    5 stars
    Brian did an excellent job. He was punctual and explained the process prior to performing to resolve the issue.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.