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Business Profile

Moving Companies

Great American Moving Systems

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Important information

  • Customer Complaint:
    This business profile reflects national complaint activity

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I reserved labor for 2 workers for 2/28 @ 2pm I rented a U-haul and started loading items. on 2/28 @ 1:55pm I received a call saying the workers canceled and they won't show up and a supervisor will follow up with me. I didn't receive a call from the supervisor I called the company numerous times with no response I emailed and also left a message. I called today 8/30 and spoke with May @ 9:44 a.m est time. She stated I could not speak with a supervisor and said they would call me back then she hung up on me. I've called this company back serval times about my refund and compensation which they refuse to call me back or give me a refund. This is a clear breach of contract which this company refuses to acknowledge

Great American Moving Systems is NOT a BBB Accredited Business.

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