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Average of 5 Customer Reviews
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Review fromMengqian Z
Date: 09/10/2024
1 starTerrible customer service. I tried to email and call to cancel the membership. Email never got respond and phone call always took me to the place that booking a new appointment. So easy to get me sign up for the membership and super hard to get out. Though only $13 a month membership fee but I don't want to pay it now. Please tell me how can I get out.Review fromGarrett P
Date: 08/12/2024
1 starGarrett P
Date: 08/12/2024
EXTORTIONISTS - STAY AWAY
Was not willing to give quote for service over the phone. Insisted on coming to the house. Three men showed up while my wife was alone at 8:30AM. Quoted $600 for the removal of an L-shaped couch and bean bag. She said no way, that's crazy. They continued to pressure her and made it clear they showed up and weren't leaving until they struck "a deal". She paid the equivalent of $1,200hr to get them out of our home.
USE HABITAT FOR HUMANITY INSTEAD - Habitat for Humanity will come free of charge to pickup home furnishings AND you get a tax donation slip.
1-800 Got Junk? - Kansas City
Date: 08/14/2024
I spoke with Liz P*** this morning as she was listed as the only contact for the service. She said the team was friendly, worked with her budget and she even left them a gratuity. Liz expressed that the service was more expensive than anticipated and wishes they could of received pricing before the team arrived. I explained we are a volume based company and need to view the items in person to give our clients an accurate estimate. I addressed the negative google review and she stated I would have to contact her husband Garrett to review his claims. I have called and left a voicemail for Garrett.Review fromCale H
Date: 04/03/2023
1 starPrice gouging when ppl are in a bind isn't good business practice.Review fromDee M
Date: 01/29/2023
5 starsA BIG thank you to ****** and ***** from ******, for coming out on this very cold morning. I have used this company in the past and will continue to use them when my junk needs to go. THANK YOU !!!!!!!Review fromMelinda U.
Date: 08/14/2022
3 starsI think You Got Junk is great. One of their workers, *************************, worked for privately until I loaned him $300. HE DID NOT REFUND MYONEY OR DO THE WORK. BEWARE.
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