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Business Profile

Auto Warranty Services

MPP Co. Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for MPP Co. Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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MPP Co. Inc. has 2 locations, listed below.

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    Customer Review Ratings

    4.43

    Average of 454 Customer Reviews

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    Review Details

    • Lulu G

      Date: 08/25/2022

      Stretching finances due to high inflation, it was nice having not cost for an oil change coverage.

    • Wayne G

      Date: 08/19/2022

      Wayne G

      Date: 08/19/2022

      They make you jump through hoops to avoid having to pay a claim in my experience. I had a covered car in for service2 days at the dealer. My MPP policy covered $35.00 a day toward a rental car. I called MPP with the dealer receipt of all the work performed, and the rental car receipt. They would not accept the paperwork and wanted me to go back to the dealer and have them call MPP to start a claim, THEN I could send my paperwork to MPP to get my $70.00. The dealer has nothing to do with my claim, I did not buy the policy from the dealer and the repair on my car should have nothing to do with a rental car claim. I was visiting in ****** when my car broke down and live in ************. I just gave up on getting my money (which is exactly what MPP was hoping I would do). Avoid this company at all costs.

      MPP Co. Inc.

      Date: 08/23/2022

      Hello ****************. We apologize and regret hearing that you may have been inconvenienced. While none of us can control where and when our cars may break down, it shouldn't be a difficult process to get it taken care of. From the notes, it does appear that your car failed while away from home and we were contacted after the repairs were already completed and your rental car returned. In that instance, we should have just had you send us the repair order and rental **** for review and possible reimbursement. For that, please accept our apologies. However, we do show that a check was issued to you today in the amount of $70.00 for the rental car reimbursement. In the future, please have the repair facility notify us or yourself notify us when it first goes into the repair facility. That way we can be involved from the beginning and hopefully avoid any need for you to send any documents or you to experience any out-of-pocket expense on covered repairs or service. Please let us know if you have any other questions.Sincerely,MPP **** ****

    • Donna L.

      Date: 08/16/2022

      It was a trouble free experience! To be able to have my car repaired and not have to worry as a single person, how I was going to be to pay for it. And I was provided transportation to get be able to get to work. Thank you MPP for being there for me!!!

    • Julia S

      Date: 08/12/2022

      ***** assisted me with service recently and he was very friendly, fast, and helpful. One of my services was not done and I came back the next day to tell him about it. He apologized, said it was unacceptable, and said he would have me in right away to get it done next time I was able to. I appreciate his professionalism and understanding. I would work with him again.

    MPP Co. Inc. is BBB Accredited.

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