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Business Profile

Management Consultant

Synerprise Consulting Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Management Consultant.

Complaints

This profile includes complaints for Synerprise Consulting Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 57 total complaints in the last 3 years.
    • 15 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/25/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I honestly don’t get why SYNERPRISE CONSULTING is reporting this debt under my name because I don’t owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didn’t even bother to provide it. It’s frustrating because this is hurting my credit for no reason, and it’s just not fair. How can they just put something on my report without any proof? Account No: ******** Amount Disputed: $1409

      Business Response

      Date: 03/26/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor* **** ********** ********, that the amount owed of $1409.40 is correct.  A copy of the signed release from date of service 12-21-2019 can be requested from the facility, Harris Methodist Fort Worth.  

    • Initial Complaint

      Date:03/14/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To Whom it may concern, This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below. SYNERPRISE - ******** - $842 Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

      Business Response

      Date: 03/25/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have been unable to verify that the amount owed is correct.  We have since canceled and closed this matter in our office.  A request has been made to have this matter removed and deleted from the three major credit bureaus.  

    • Initial Complaint

      Date:03/13/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To Whom it may concern, This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below. SYNERPRISE - ******** - $613.00 Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

      Business Response

      Date: 03/17/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.   We have been unable to verify that the balance is accurate.  We have since closed this matter in our office.  A request has been made to have this matter removed and deleted from the three major credit bureaus.  

    • Initial Complaint

      Date:03/12/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To Whom it may concern, This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below. SYNERPRISE - ******** - $517 Under the Fair Credit Reporting Act, 15 U.S.C. § 1681g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please don’t respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

      Business Response

      Date: 03/25/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is accurate.  Attached is an explanation of benefits from your insurance company which shows the deductible of $400 and the coinsurance amount as $116.81.  

    • Initial Complaint

      Date:02/12/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Synerprise has reported a collection on my credit report in the amount of $1201. I am not liable for this debt. I do not have a contract with this agency. They did not provide me with the original contract as per my request. I demanded that this account be removed from my credit report immediately.

      Business Response

      Date: 02/13/2025

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor, **** ********** ********, that the amount owed from 7-14-2023 is correct.  A copy of the consumer's signed release can be requested from the facility, Premier Surgery Center the Villages.  

    • Initial Complaint

      Date:11/29/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with SYNERPRISE CONSULTING, I do not have a contract with SYNERPRISE CONSULTING. They did not provide me with the original contract as I requested.

      Customer Answer

      Date: 12/02/2024

      ************Hello, I do not have any contract with the LLC trying to collect this debt, this collection is severely affecting my credit score and I would greatly appreciate this being removed.

      Business Response

      Date: 12/05/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is correct.  A copy of the signed release can be requested from the facility, Presbyterian Hospital of Dallas.  

    • Initial Complaint

      Date:11/17/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I’m formally dispute the recent actions of Synerprise Consulting, a third-party collection agency, regarding a reported debt in the amount of $1,441 under account number 1*******. Their actions have resulted in an erroneous and harmful entry on my credit report. Upon investigation, I’ve found significant issues: Violation of the Fair Credit Reporting Act (FCRA): Synerprise Consulting has failed to provide adequate validation of this debt as required under FCRA Section 609. Specifically: No signed contract exists between myself and Synerprise Consulting. No notice of intent to collect was ever sent by Synerprise Consulting, violating FCRA Section 623(a)(7). No proof of identity (e.g., copy of ID) was provided to validate this transaction. No documented payment history proving the account is past due or in arrears. Violation of the Health Insurance Portability and Accountability Act (HIPAA): It is apparent that Synerprise Consulting received my medical information from the original creditor, US ********** Partners. Sharing or utilizing my protected health information without explicit consent is a clear breach of HIPAA regulations. Furthermore, I contacted US ********** Partners, the alleged original creditor, and confirmed that I do not have an outstanding account with them. Any previous accounts with US ********** Partners have been settled in full. Synerprise Consulting has failed to adhere to FCRA requirements and has also violated my rights under HIPAA by mishandling my sensitive medical information. These actions are both unlawful and unethical. As an attempt to resolve this matter amicably, I request: Immediate removal of this debt from all credit reporting agencies. Written confirmation that Synerprise Consulting has ceased all collection activities regarding this account. Failure to comply will result in further action, including but not limited to a lawsuit seeking damages of $1,500 per violation under FCRA and additional penalties for HIPAA violations.

      Business Response

      Date: 11/26/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is accurate and they have no record of communication or of resolving this matter with the consumer.  A copy of the signed release can be requested from the facility, ********* ******* Hospital.  The validation notice was sent out by Synerprise Consulting Services, Inc. on 8-13-2024 and we did not receive mail return.  We are in compliance with applicable laws.  

      Customer Answer

      Date: 11/26/2024


      Complaint: ********

      I am rejecting this response because:

      This is not addressing the issues and also this is a copy and paste message. With absolutely no attempt to solve the problem presented. Company did not provide any information requested and gave an invalidate answer. No proof of any transaction or agreements with this company giving them the right to collect an alleged debt. 
      It is not my job to provide information or ask 3rd parties. I’m asking the company that is attempting to collect debt this because if they can’t provide then these practices are unjustified..

      Sincerely,

      ***** *****

    • Initial Complaint

      Date:11/06/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with U.S Anesthesia Partners, I do not have a contract with Synerprise Consulting Services, they did not provide me with the original contract as I requested.

      Customer Answer

      Date: 11/07/2024

      I didn't receive a debt validation letter from Synerprise Consulting, I want this negative item removed off my credit report.

      Business Response

      Date: 11/14/2024

      Please be advised that Synerprise Consulting Services, Inc. is investigating this matter and will need additional time to verify the account.  We will have a response back by 12-5-24.  

      Business Response

      Date: 11/19/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is correct.  A copy of the signed release can be requested from the facility where services were provided, Texas Institute for Surgery regarding the date of service 11-2-2018.  The validation notice was mailed out to the consumer on 10-4-2019 and we did not receive mail return.  The address on file is a match to what the consumer provided the BBB.  

    • Initial Complaint

      Date:07/20/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In the month of July 2024, I received a fraudulent claim was placed on my credit report by SYNERPRISE CONSULTING. My information was compromised last year and this is another claim that been placed on my credit report. I do not know of SYNERPRISE CONSULTING and have had no correspondence or communication with them. According to the Fair Credit Reporting Act 15 U.S. Code § 1681s–2 - Responsibilities of furnishers of information to consumer reporting agencies: (2)Duty to correct and update information A person who— (A)regularly and in the ordinary course of business furnishes information to one or more consumer reporting agencies about the person’s transactions or experiences with any consumer; and (B)has furnished to a consumer reporting agency information that the person determines is not complete or accurate, shall promptly notify the consumer reporting agency of that determination and provide to the agency any corrections to that information, or any additional information, that is necessary to make the information provided by the person to the agency complete and accurate, and shall not thereafter furnish to the agency any of the information that remains not complete or accurate. (3)Duty to provide notice of dispute If the completeness or accuracy of any information furnished by any person to any consumer reporting agency is disputed to such person by a consumer, the person may not furnish the information to any consumer reporting agency without notice that such information is disputed by the consumer. I have contacted the credit reporting agencies via mail with affidavits that these transactions were all fraudulent. I am requesting that these items by SYNERPRISE CONSULTING SERVICES, partners, and all affiliates associated with/ or in connection to SYNERPRISE CONSULTING SERVICES immediately be removed or be subject to legal action in accordance with the FCRA to the full extent of the law.

      Business Response

      Date: 07/23/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is correct.  A validation notice was mailed to the consumer on 1-10-24 and we did not receive a mail return.  The consumer can request a copy of their signed release from the facility, North East Baptist Hospital.   

    • Initial Complaint

      Date:07/13/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has an account in collections for the amount of 768.00.I have attempted to contact the company and asked them to mail me proof that I owe this balance.The representative said that I would recieve something showing the balance due and what I was being charged for.However,I never reciprocated anything from the company and it has been over three months.I do not believe I owe this balance and if I do I would like the company to send me the invoice from the original office that billed me.If not I would like this balance removed from my credit report immediately.I have reached out to the company and have not been given clear answers. ***** *** ***** **** ***** *** *** **** ******* ****** ******* 

      Business Response

      Date: 07/15/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is accurate.  The creditor also shows that the consumer had previously requested an itemized statement and that an itemized statement was sent to them at the address provided by the consumer.  The consumer can also verify with their insurance company that the amount owed is correct from the 2-13-21 date of service .  Our records show the insurance has been processed and that the amount owed is patient responsibility.  

      Customer Answer

      Date: 07/15/2024

       
      ********** ********  
      I am rejecting this response because:

      Sincerely,

      ***** ****

    Synerprise Consulting Service is NOT a BBB Accredited Business.

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