Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Transportation

Konajt Auto Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Transportation.

Reviews

Customer Review Ratings

1/5 stars

Average of 8 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJeryl D

    Date: 07/10/2024

    1 star
    I had a very bad experience with this company. Paid both ways to get the discount. They were a week late picking up my car. They never returned my emails or phone calls when it was time for the return trip. Had to use another company to get my car home. Unpleasant to deal with. I DO NOT RECOMMEND USING THEM!
  • Review fromWesley G

    Date: 04/05/2024

    1 star
    I am submitting a formal complaint against Konajt Auto Services and its parent company, Silver Arrows Auto Transport, due to suspected unlicensed operations and potential fraud. My investigation reveals no evidence of proper licensing in three states, raising serious legal and ethical concerns.

    The business, suspiciously operated from a residential apartment, exhibits a pattern of avoiding customer interactions. Especially alarming is its targeting of vulnerable demographics, notably the elderly. An 82-year-old customer’s recent ordeal exemplifies this: after her attempts to reschedule services were ignored, she was met with verbal abuse and threats upon insisting on her rights. This abhorrent behavior mirrors other complaints, suggesting a systemic disrespect and exploitation by the business owner.

    This pattern of intimidation and potential elder abuse compels me to seek intervention from law enforcement to protect the elderly and prevent further fraud. I urge those affected to report to Consumerfinance.gov for support.
  • Review fromJerri N

    Date: 04/04/2024

    1 star
    These people are scammers. They gave my money and I gave no service. Very rude. Does not answer calls or emails. Told me I was a funin bitch. Me and my car. And hung up. The rest of reviews are just as bad as mine. We all agree. I will contact my bank regarding the charge also.
  • Review fromMichael S

    Date: 03/27/2024

    1 star
    Stay far away from this traveling circus!!! While they did transport my car for me from Missouri to Upstate NY, They are as shady as they come. I paid them a fee of $1,051.00 to transport my car on January 26th 2024. The car was delivered on January 30th. I wasn't thrilled with this company, and they guy on the phone sure did talk tough on the phone with me after they damaged their trailer picking the car up at the pickup spot, but I HIGHLY doubt he would talk that tough to me face to face. Then while paying my credit card bill, I noticed A SECOND CHARGE OF $895.00 from this company!!!! I have disputed the charge with my credit card company. I then tried to contact these meatheads to find out why they think it's ok to charge me a second charge without reason, but of course, no answer. I then called the local police to this company to file a criminal complaint with them, but was told that I need to contact my local police agency to file said criminal charge against them. I will be doing this SOON.. Stay away from this company. They are as shady as it gets!!! I had to leave a 1 star rating, but would leave a negative star rating if I could!!!
  • Review fromMatthew G

    Date: 03/04/2024

    1 star
    This is a scam,
    This is a parent company of Konajt auto service. We paid Konajt to transport our truck from Maine to Texas. They charged us, and never transported the truck, and wouldn't respond to emails or answer our calls. After 15 day's I asked for my money back according to the terms and conditions. Never heard from them again.
  • Review fromJohn H

    Date: 02/23/2024

    1 star
    Total rip off! Stay away! Never pay up-front as I did. A legitimate concern will take a deposit with balance due on delivery.
  • Review fromLorie G

    Date: 02/15/2024

    1 star
    RUN! Beware! Do not use this company. We signed up with them to transfer our truck. Greyson West took our information and gave us a quote. He has not picked up our truck. We called and were told it could take up to 15 days to start transport. We called and emailed and left message. No word back. Now my husband has to fly to another state and drive it himself. And no refund from company. So angry.
  • Review fromNozzima B

    Date: 02/07/2024

    1 star
    The company acts as fraud or scam. They dispatch to transport the cars but never pay carriers for the completed job. They work under Silver Arrows Auto Transport and double broker the loads.
    Never work or get the loads from this company.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.