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Business Profile

Contractor Referral

Lula Smarter Property Maintenance, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Lula Smarter Property Maintenance, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Lula Smarter Property Maintenance, Inc. has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 12 Customer Reviews

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    Review Details

    • Anthony H

      Date: 02/17/2023

      Anthony H

      Date: 02/17/2023

      Bad pay!! Slow payout!! Treat you like you work for them not with them as a contractor. Would not recommend staying with them for long

      Lula Smarter Property Maintenance, Inc.

      Date: 02/20/2023

      Hi *******, we hate to hear that your experience with the Lula platform wasn't what you hoped. We will take your feedback and do all we can to improve. We do everything we can to support our Pros and clients, so feedback is always helpful. Regarding your time with Lula, I can see that you have been disapproved twice on our platform. The first time was back in 2019, then you reapplied for our platform this last year. We believe that the three-year hiatus may have been a good break for both sides, so we gave you another shot with the new company that you started. We must have been doing something well if you wanted to rejoin the platform. Our most recent notes show that you accumulated seven (7) missed or late appointments in 2023 alone, which resulted in your deactivation. We recognize that you were not a W2 employee of Lula's, but we still expect any contractor that we work with to arrive at their scheduled appointments. While we don't feel your review is fair, we will take it and improve! Thank you again.

    • Christopher L

      Date: 02/01/2023

      Christopher L

      Date: 02/01/2023

      Not good for vendors/licensed contractors. Doesnt pay what they say or there are so many stipulations such as if you leave a job site for materials you dont get paid for the trip, they take between ***** percent of the already peanuts amount of money that the property owner is willing to pay,No travel to and from, And seems they believe that troubleshooting takes minutes on every occasion, o account for waiting on tenants to let you in, move their belongings to access equipment, Lula has it all wrong and wants something for nothing.The properties you will service in the ** market I can attest to, are horrendous/disgusting at best, you will never get paid what the service is worth.

      Lula Smarter Property Maintenance, Inc.

      Date: 02/20/2023

      Hi ***********, We are disappointed to learn about your dissatisfaction. It is our goal to be one of the best resources for contractor work in the country. It sounds as though we didn't meet those expectations in your case, and for that, we apologize. We recognize that troubleshooting may take longer than a few minutes and want to make sure you have been compensated appropriately. If you feel as though you were paid less than what you agreed to in the *** that you signed, we would be happy to hop on the phone and discuss your account further. You can reach us at ************. Thank you again for your feedback. We take every piece of feedback into consideration as we look for ways to improve!

    Lula Smarter Property Maintenance, Inc. is BBB Accredited.

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