Reviews

Review Details

• Review fromSam M

  Date: 12/03/2024

  1 star
  We booked a load with them. With the Manager THOMAS G****????.
  We got deducted $100 for not tracking and $250 because our tire was flat and we got late. And everything was communicated and is documented over the email.
  The shipper held us for 7 hours which was also told to broker but he said he cannot do anything about it it's between us and the shipper.
  Bad service never ever use them.

• Review fromTim F

  Date: 07/18/2024

  1 star
  Horrible company do not use for transport or any business

• Review fromBrenda K

  Date: 07/05/2024

  5 stars
  They did a great job with our transport, I called and spoke with Brady, he gave me a good price transporting a car from Virginia to California, they picked it up a couple of days later on a Friday and the car was delivered on Tuesday, excellent communication all the way. I highly recommend them.

• Review fromConnie R

  Date: 12/13/2023

  1 star

  Connie R

  Date: 12/13/2023

  Booked a load with this company. Was OD so permits were required. We obtained them, at a cost to us. Broker canceled the load less than 2 hours before pick up. Truck was enroute to pick. No TONU offered, no repayment of the OD load fee. One of the other issues we have with this company is the constant check calls. 4 am pacific to check on a load? Then from another broker about an hour later after we told them we will use the app when we are loading. No need for them to track us before that. It's a matter of privacy and they are over reaching. Plus, yes, they hold $100 for tracking which, to our company, seems unscrupulous. We are a solid trucking company and we've never miss-handled or not shown up on time in 3 years. Don't need our hand held to do our job.

  Ryan Transportation

  Date: 12/26/2023

  We're so sorry about your negative experience. That's not what we like to hear, and we'd love the opportunity to make things right. Please send an email to [email protected] with details about your account such as your MC number and contact information so that we can look into the matter and work to resolve any issues.

• Review fromMidhat S

  Date: 09/06/2023

  1 star
  Dishonest. Be very very careful when conducting business with them. *****@ryantrans load was delivered clean bills, $100 was held for tracking which was on the whole time. ****** ignored us never responded. 5 times he was politely asked to resend new rate con which was not done.

• Review fromb v

  Date: 05/25/2023

  1 star

  b v

  Date: 05/25/2023

  we had tracking on and some how they said it was off and deducted 100dlls. they paid us .98 c a mile and still took our the 100 . Terrible company

  Ryan Transportation

  Date: 05/26/2023

  *******, Please reach out to me and let me see if I can rectify this for you.

• Review fromTim F

  Date: 03/03/2023

  1 star

  Tim F

  Date: 03/03/2023

  Hauled a load for **** they put a tracking hold for $100 on the rate con. After the driver accepted the tracking now there say because he didn't keep the app open the tracking was interrupted and won't pay the $100. This is BS not all drivers are tech people. This driver who owns the company did what they asked, delivered the load with no issues and for that they keep money. These brokers are getting ridiculous. Will never haul another load for **** Transportation.

  Ryan Transportation

  Date: 03/07/2023

  ***, I understand the tracking app can be a little confusing the first time you use it. One of the main requirements is to allow "always use location." It should prompt you for this when accepting tracking. I would be happy to give a one time refund for this. Contact me at the below. ************************

• Review fromMorris M

  Date: 11/30/2022

  1 star
  This factoring ** is terrible, I don't re**mmend their service to anyone. If your an owner operator; STAY AWAY!!! Once they take **ntrol of your broker ac**unt they will not send Letter of Release and you will be screwed. it **st me thousands of dollars and I still can't get rid of them. They make it sound so simple but beware, once you give them **ntrol of your broker ac**unt; they will never let go. Every broker I hauled for while using this service, is being held hostage. They won't release they brokers and refuse to pay any of the money that they are **llecting from broker. I work, invoice my load and nothing. They get paid while I am being slowly having the life sucked out of my business. "I WARN ALL OPERATORS, BEWARE."

• Review fromAlipio M

  Date: 11/03/2022

  1 star
  As an owner operator in the trucking industry is extremely difficult to hold these freight brokers accountable.*********************** contacted me CDR TRANSPORTATION SVCES to move some freight, after a mistake was made by them (**** Transportation) and their costumer and work was done by CDR TRANSPORTATION, they refused to pay for services, even after *********************** talked with my factoring company to authorize payment since I used same confirmation rate dash B for the mistaken load that was picked up.Therefore after several emails to him and the accounting Dpt. They both stop responding. Do not take their word for anything. Have always a legit paper work to avoid problems.