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Business Profile

Plumber

Pat Plumbing, Heating and Air Conditioning

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Anthony S

    Date: 04/23/2024

    Anthony S

    Date: 04/23/2024

    Negative stars if it was possible.
    Pat, the owner, does not want to hear an honest opinion from an established costumer that has spent a lot of money with his company. Pat is condescending and tries to put customer in her place when voiced opinion after being asked by him and after he apologized for his own company missing an issue 6 months earlier that put health of family and home at risk. His company does work on systems without the customer being told or approving said work.
    BEWARE! Other companies in Topeka that have better owners and ones that are respectful to customers especially women that have opinions and can state them.

    Pat Plumbing, Heating and Air Conditioning

    Date: 05/02/2024

    Our goal every day is to ensure that our customers are taken care of and safe in their homes.
    When I came to your home with our Install Manager, I was prepared to provide a quote for a new system in addition to the repair option given. After speaking to you I felt you were very frustrated and you indicated that you believed we caused the issue. This response led me to think that you did not trust our company and did not feel comfortable with our repairs, therefore I encouraged you to reach out to another company. The manufacturer backs this finding as this is a known issue. Please have the other companies you contacted verify their findings with the Rheem/Ruud manufacturer’s rep as we have, as I am concerned for your safety.
    Of course, any work that we have previously done is covered by the warranty we have put on it. I am open to finding a mutual resolution to this situation.

  • Norma P

    Date: 07/10/2023

    Seth was fantastic! I am so pleased with the time and expertise that he gave to fixing the dishwasher problem. Glad that I have connected with Pat's Plumbing and Seth, Gary and Trey.
    They were all so polite and professional as well as knowledgeable to fix my plumbing problems with faucets, hot water heater, toilet, and dishwasher in recent months.
    Norma

Pat Plumbing, Heating and Air Conditioning is NOT a BBB Accredited Business.

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