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Business Profile

Western Clothing

Sheplers, Inc.

Headquarters

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Wendy B

    Date: 01/01/2025

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    Wendy B****
    0 reviews
    US
    Rated 1 out of 5 stars
    I ordered for the very first time from…
    I ordered for the very first t8me from Sheplars/boot barn I've never heard of this company but I ordered a pair of shoes for a family member for Christmas i recieved my item not really inspecting it before wrapping for Christmas I took out about a week b3fore to wrap it in opened the very large box that had a 6.5 shoe in it for a women and to my surprise the "clearance" on the shoe was pretty much a difference of about 30-35$ of what I paid online for the item so it was discounted in the store but not online ok to me whatever it is what it is but what bothered me was these shoes were clearly worn the soles on the bottom were worn and dirty and the inside clearly worn because it had lint in it from a pair of socks I called the company to complain and 1. After speaking to a representative for my complaint of a worn pair of shoes I asked to speak to a manager and the manager would not speak to me he/ she refused they wouldn't send a new pair out either unless they hey the old ones in return and refused to exchange the pair of shoes for the price that was on them and not give me the difference in money back I WILL NEVER BUY FROM THIS COMPANY AGAIN AND REFUSE TO ORDER ANYTHING
    Date of experience: December 21, 2024

  • Tawni W

    Date: 11/15/2023

    This company holds more money than was approved of on your card. For example, my order was $300. They held Way more than three hundred dollars for multiple days. And now that I've been charged for my order. I still have money pending to them that's not theirs. This company is dishonest there crooks! And when I called with my problem they didn't help me solve it. Don't order from this company it is a nightmare.

  • Cs K

    Date: 11/09/2023

    Absolute clown show. The jeans I ordered arrived four days later than they were supposed to and they were the wrong size. Even though it was their mistake, I was charged $10 to return them with no option for replacement. This wasn’t even an average rated experience. Poor customer service, poor quality all around. Will never shop here again, I’d rather wear $22 jeans from Walmart. If you value the money you earn, avoid this clown show at all cost.

Sheplers, Inc. is NOT a BBB Accredited Business.

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