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Business Profile

Cabin rentals

Kozy Haven Log Cabin Rentals

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromVirginia D

    Date: 05/10/2023

    1 star
    When my husband and I went to stay at these cabins we did not get the experience we expected. We googled places close to Mammoth Cave, and these were not. They were an hour away.
    When we got in our room, we realized it was not the cabin we were promised (6 instead of 4), and that the GAS oven had been left on. It took us a little bit to get it turned off because the knob was on backwards, but we did. Also, the cabins are barely 100ft from the road, a main road, which is not what the pictures or descriptions point out. The road noise is loud.
    I had intended to leave a three star review, and did so on another platform, until the owners responded and were very nasty. They accused me of incompetence, said my review lacked merit and integrity, and accused me of never having stayed there because they didn't have a record of me. I did stay there and the review was under my husband's name.
    When I looked at further reviews, I could see that they were indeed very nasty to anyone who did not give them a glowing review. Name calling and belittling the reviewers where it was not warranted at all.
    My advice is to stay far far away from this place and their disrespectful owners.

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