Reviews
This profile includes reviews for Plumb Tite, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 38 Customer Reviews
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Review fromShekhar M
Date: 09/13/2022
4 starsPlumb tite did the full camera scope of two of our gutter outlet drains , found the blockage in one and cleared it up . **** the plumber was knowledgeable and professional. We ended up doing the camera scoping and paying for two drainage pipes when only one was necessary to clear up the block. Its best to go step by step.Review fromA. Kite
Date: 09/08/2022
5 starsA. Kite
Date: 09/08/2022
Needed plumbing added to our second floor bathroom so we could have a shower/tub. Plumb Tite came out, gave a fair quote and had them back out in just a few days to do the job. The job was complete in just a few hours as promised. Communication was great from start to finish and they were friendly, professional and respectful of our property.
Plumb Tite, LLC
Date: 09/12/2022
Thank you, thank you, thank you! We couldnt have gotten to the place we are as a company without having customers like you. We work so hard to be the most honest and up-front company you will ever deal with. The techs are all very skilled at communicating issues in a way that is respectful to the customer and hopefully in a way that conveys we want to be a part of the solution so you can get back to the really important things in life! We cannot appreciate your review more and look forward to earning your business again in the future.Review fromTony W
Date: 09/02/2022
1 starTony W
Date: 09/02/2022
$95 bucks to tighten 3 bolts, then $321 to do a total rebuild, and then I had to buy a new flush handle because it didnt work right so I had them come back out and they wanted $95 more to install a flush handle, never recommend this company!Plumb Tite, LLC
Date: 09/07/2022
I want to start by sincerely apologizing for this experience. I believe in accountability and honesty foremost, so as the leader of our organization I saw your comments and wanted to dive in deeper. After looking through all of the notes in your situation, I agree that you were not charged correctly - but because the only option that should have been given in your situation was to replace the toilet altogether. If you would have said no, then we would have thanked you for your time and wished you the best going forward. The price would have been similar (a bit more, but not much) to simply replace with a superior toilet and it is our belief you do not fix something that is older and has issues that will most likely cost the home owner longer over time than what the repair would be when looking at the next 3-5 years of ownership. We will be in contact tomorrow to discuss this further and make this right. Again, I could not be more apologetic that we did not follow our directives on what each customer deserves, which is a better and superior experience. Thank you for bringing this situation to light, and we look forward to talking soon to get this straightened out! All the best.Review fromTina B
Date: 08/30/2022
5 starsTina B
Date: 08/30/2022
I just bought a house. Looking forward to moving in. But the bathtub drained super slowly! Justin worked very hard to clear the drain without an auger or replacing the drain. When he found one problem, the manufacturing tab wasnt removed, he continued to investigate until a blockage was cleared and the proper tornado formed. Thanks Justin!!Plumb Tite, LLC
Date: 09/03/2022
Thank you for the great review! At Plumb Tite we want to get out to our customers residence as soon as possible so we can take care of their problems so they dont become bigger problems. Our customers are our number one priority and we want to take care of them to the best of our abilities. At Plumb Tite we dont want to be just any plumber, we want to be your plumber!Review fromRuth K
Date: 08/13/2022
5 starsRuth K
Date: 08/13/2022
The service provided by John S was outstanding, in that he went out of his way to quickly and proficiently resolve my bathtub drain problem.Plumb Tite, LLC
Date: 08/15/2022
Thank you so much for this review! We live our motto of plumbing done right by doing our all to always provide a different and better plumbing experience. We are honored to receive your call and chance to earn your business, and we think that being courteous and respecting your home is the least we can possibly do! We couldnt thank you more and look forward to helping you again in the future!Review fromTed H
Date: 08/13/2022
5 starsTed H
Date: 08/13/2022
I found Plumb Tite in a google search and called them. They are the most professional company that I have ever worked with. Austin and John both worked extremely hard to solve my drain problem and made sure everything was clean and to my liking before they left. I highly recommend them.Plumb Tite, LLC
Date: 08/15/2022
I am so thankful we got the opportunity to provide you with a better plumbing experience. We know it isnt fun when you have a problem in the home and try to make this easier by providing better customer service, expert ************************* that openly and honestly communicate your options and allow you to choose the best solution for your situation and then the follow-up to find out how we did, both from the standpoint of what we did well and what opportunities we might have. Finally, we think you deserve to have the area we worked on as clean, if not cleaner, than when we showed up and again believe you deserve nothing less. We hope we have the opportunity to earn your business again in the future and would ask if you have any friends or family that might need this same level of service you will pass along our name and number! Thank you so much!Review fromcarolyn r
Date: 08/12/2022
5 starscarolyn r
Date: 08/12/2022
Ali in the office was helpful and professional. Ron came out to fix our water pressure regulator and some other leaks and was extremely knowledgeable, kind and courteous. We will use him/them again!Plumb Tite, LLC
Date: 08/15/2022
I am so thankful we got the opportunity to provide you with a better plumbing experience. We know it isnt fun when you have a problem in the home and try to make this easier by providing better customer service, expert ************************* that openly and honestly communicate your options and allow you to choose the best solution for your situation and then the follow-up to find out how we did, both from the standpoint of what we did well and what opportunities we might have. We hope we have the opportunity to earn your business again in the future and would ask if you have any friends or family that might need this same level of service you will pass along our name and number! Thank you so much!Review fromSeth K
Date: 08/11/2022
5 starsSeth K
Date: 08/11/2022
Scheduling reached out quickly, found a time slot that was within my needed range. Gentlemen who came out were professional and did a great job with a quick toilet repair and made sure I didnt overpay for a small tank swap job.Plumb Tite, LLC
Date: 08/15/2022
Thank you for the great review! At Plumb Tite we want to get out to our customers residence as soon as possible so we can take care of their problems so they dont become bigger problems. Our customers are our number one priority and we want to take care of them to the best of our abilities. At Plumb Tite we dont want to be just any plumber, we want to be your plumber!
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