We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Hospital

Ridge Behavioral Health System

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hospital.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Julie J

    Date: 08/28/2024

    The Ridge staff is extremely unprofessional and condescending. Whenever you question the legalities of treatment to your minor child they act like highschoolers and bad mouth the parent to their child and to the other patients in the unit. I would not trust them to watch my cat! When you tell them about all the rights and morals they have violated and you sign your child out AMA, the staff have a long track record of using CPS as a form of retaliation. If you or anyone you know need mental help. GO TO LOUISVILLE!

  • Natosha R.

    Date: 02/27/2024

    If you’re looking for providers and staff that actually care about their patients you should steer clear of this office. The staff is rude and dismissive, especially Rhonda who is one of the receptionists. I’ve been on the same medication for almost a decade. I’ve never had an issue in the past getting a refill, even when I’m due for an appointment. As long as I got scheduled for an appointment I’ve never had an issue having a refill sent while waiting on said appointment, until now. I’m on day 3 without my medication and when I requested that the provider put in my refill this morning (my appointment is later today) so that it would be filled by the time I get off work I was told no by Rhonda. Knowing the way my pharmacy is, as I’ve been going there for a while, her calling in my refill AFTER my appointment will result in me not being able to get my medication until tomorrow afternoon which means I will have gone 4 days without it. This is not a medication that you can just stop taking cold turkey. In all the time I’ve taken this medication I’ve NEVER had to go 3 or 4 days without it. Stoping this medication cold turkey leads to withdraw symptoms. Does the staff care about that at all? No, no they do not. If you’re looking for a compassionate and understanding office STAY AWAY FROM THIS ONE.

Ridge Behavioral Health System is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.