We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Textbooks

eCampus.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for eCampus.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

eCampus.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3.41

    Average of 144 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Athena L

      Date: 07/06/2023

      Book delivered in a timely manner, in new-like condition, easy to use service/site, zero complaints.

    • Tony R

      Date: 06/29/2023

      Still haven't received my book but it's been a little less than 2 weeks. Not worried. Yet.

    • Brigida R

      Date: 06/25/2023

      My book is xceeded it’s description. Great customer service and delivered as promised.

    • Michael W

      Date: 06/24/2023

      Perfect experience. I found the book that I needed for a great price. The shipping was super fast and the book was packaged well and in good condition. Highly recommend.

    • yesi f

      Date: 06/23/2023

      it arrived perfectly good! Nothing wrong with the book in general and came really quick!

    • Ronald G

      Date: 06/22/2023

      Ordered two books. Had my money refunded because they did not have the books. They should not list books that they do not have.

    • Ken R

      Date: 06/21/2023

      Purchased a book I needed and it was refunded a day later with no explanation why. Book was then entirely delisted from the website. Wanted to close my account, learned that I cant. Going through HELP center they said its up to the powers to be that run the site if my account will be closed. It was denied for "accounting reasons"... Never have I ever herd of a website denying my account closure. Very strange, wont ever use this website again.

    • Tagen T

      Date: 06/20/2023

      Book came pretty quick, quite a few cosmetic problems with the book but other then that it’s perfect

    • Angela C

      Date: 06/19/2023

      I emailed them 3 separate times trying to get help logging into my account and I got no response. I finally found a different phone number (listed here on the BBB website) and was able to talk to a customer service representative named Jasmine. Although she was in a different department, Jasmine waited on the phone with me and was able to speak with her supervisor to get the situation resolved. Before I spoke with Jasmine, I was going to leave a one-star review, but have now changed it to reflect Jasmine's kindness and professionalism.

    • Eric A

      Date: 06/18/2023

      Textbook availability was great and the delivery was very well packaged.

    eCampus.com is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.