We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fitness Center

BAREfit Adventure Training

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Anna H.

    Date: 10/04/2022

    What started out as a good experience ended in disappointment. After losing a coach it began to feel a bit unorganized at no fault of the coaches (I imagine there were not enough coaches for the amount of classes that were being held). I made the decision to pause my membership and train for a half marathon to give the gym time to hire another coach. I sent a request to the owner to pause my membership on 9/7. On 9/12 I was charged and I addressed the fact that I was charged again on 9/12 and requested again to pause my membership. I was charged again on 9/19. At this point I requested to pause my membership for the third time and to be reimbursed for 9/12 and 9/19. I was told by the owner that he would "fix that now". I was once again charged on 9/26 and had still not been reimbursed for the 9/12 and 9/19 dates. At this point I became very frustrated and requested to cancel my membership and requested again to be reimbursed for now three separate charges. During this entire encounter I had attempted to contact the owner by phone, which was never answered. The voicemail stated to send an email therefore I emailed the owner as well. When requests were made to talk by phone I was told I would have to schedule a time to do so and was sent a link. I was then reminded by email of the 30-day cancellation policy and was told the cancellation would total $176. I had already been charged $132 since requesting to cancel and the owner stated the additional $44 would be waived. I agreed to this as at this point I wanted to be done with the situation. I completed the exit form on the same date this agreement was made (9/27). I was again charged on 10/3. I once again attempted to call the owner, messaged the co-owner, and emailed the owner. On 10/4 I received an email that the charge from 10/3 was reversed which I can't yet confirm/deny. I am now having to cancel my card to ensure I do not have to continue dealing with this. This was such a disappointing end to this experience.

BAREfit Adventure Training is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.