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Business Profile

Hospital

ScionHealth

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for ScionHealth's headquarters and its corporate-owned locations. To view all corporate locations, see

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ScionHealth has 40 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromKenzie C

      Date: 01/21/2024

      1 star

      Kenzie C

      Date: 01/21/2024

      Staff just wants to kick the can around when it comes to patient health. They are not a priority, every shift change feels like re-explaining the same things. Facility does not want to follow their own guidelines for patient release either. I wouldn't trust them to take care of a stuffed cabbage let alone a whole person.

      ScionHealth

      Date: 01/23/2024

      Hello Kenzie. Thank you for your review. I've provided this to our administration. If you would like to speak to someone at the facility about your concerns, please let me know, and I will connect you to a member of our leadership team. I can be reached at [email protected]. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous Speak Up Line at 1-833-326-8724 to report your concerns. Thank you.
    • Review fromKendra J

      Date: 12/30/2022

      1 star
      This location might just be one of the worst for this company. It all boils down to the unprofessional and lazy staff. I had a family member staying here after a major brain and spinal injury. She is left alone all day and left to lay in her own feces and urine. No one should have to live the way shes had to during her stay at this place . Hearing the stories are heartbreaking and unacceptable. There needs to be a change for all. I’m sure the staff wouldn’t allow their loved ones to be treated the way the treat the residents here. I’ll continue to pray for the day a change is taken seriously, before it’s too late for someone else.
    • Review fromErika H

      Date: 09/26/2022

      1 star
      My loved on was transferred on Sept. 21st late evening. Sept 22nd I was made aware she was given a medication that was previously not recommended to give her due to recent medical scenarios. At the time I requested to her attending nurse on shift " myself and family are requesting that no medication orders are to be administered unless conferred with myself or family for any medications and requested another option for pain management. Sept. 24th it is brought to our attention that she was given a sedation that started overnight on Sept 23rd that went until 5am Sept 24th. The attending nurse on Sept 24th confirmed to me there was previously no order put in for that request. He insured me that he would do so as requested after bringing it to his attention. Long story short she started having symptoms within the 48 hour window after stop taking the sedative medication. I had to call 911 today (Sept. 25) to have her transferred back to the traditional hospital after she coded this morning in their care. Also requested to have the nurse to put in for transfer and was informed they would need to check with the physician for that, meanwhile timing is critical for her at this state of condition she is in so I called 911 myself to request the transfer and only to find out they refused to have her transferred after I requested anyway. The most serious point that is relevant is that the medication was administered to her without conferring with myself or any other family member to give consent or able to request other options for treatment of what the medication was for. My love was stable and progressing prior to being administered the sedative medication which put her at serious risk and was NOT emergent, and did not allow the family to advocate on our love one behalf to make a informed decision about her care prior to administering her the sedative medication which had more cons than pros and toxic for her health related.

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