Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:08/19/2024

  Type:Billing Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  on 6/25/24 i had to go to Mary & Elizabeth Hospital Emergency because i accidentally while i was laying on my couch one of my **** **** ** ** **** ******* ******** and since i wasn't able to reach it and **** *** ******** and since i live by myself and had no one to do it for me i had no choice but to go to that place, When i arrive i told the lady that i just needed a patch to **** *** ******** and i could've done it myself but i couldn't reach it, so one of the nurses put a small patch in my back and **** *** ******** and i was ready to go, that night they charged me $250 dollars which i already paid the same night, but on 8/06/24 i got a bill for a total of $2,173.20 and with an option to pay $532.35 which i already paid for it, and today 8/16/24 i just received another bill for $1,191.00 dollars, I didn't know that patches were that expensive, so im writing this to you because i think its very excessive and abusive, the size of the patch was around 2 inches or 2 band aids thick, and the skin tag was no bigger than a 1/4 inch pretty small and they didn't even had to put stitches on it, crazy isn't it? i hope you can do something about it because i can't believe how expensive it is, i hope i can get some kind of reduction in the total amount after all it was just a small patch, come on why are they so abusive? so far i have paid $782.35 dollars,please do something.

  Business Response

  Date: 09/12/2024

  Please allow more time to review I just received this request in my office today 09/12/24.

  Thank you, *****

  Customer Answer

  Date: 10/07/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  
  
  
  Sincerely,
  
  
  
  **** ******** 

  
  

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