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Sonic Electronix

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Sonic Electronix's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sonic Electronix has 2 locations, listed below.

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    Customer Review Ratings

    4.8/5 stars

    Average of 285 Customer Reviews

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    Review Details

    • Review fromJames M

      Date: 09/21/2023

      1 star
      DO NOT SPEND YOUR MONEY AT SONIC ELECTRONICS!!!!!! I purchased 2500.00 worth of stuff from them when I get my stuff 2 of the jl speakers was used and clearly been mounted. A few months later my jl amp quit and I sent in email to see about getting it fixed and my claim was denied. EVEN THOUGH IT SAYS UP TO A YEAR THEY WOULD REPAIR IT. don't believe that bullshit. I had to personally mail it to jl myself because these people don't stand behind shit. SPEND YOUR MONEY SOMEWHERE ELSE. like Crutchfield or something Atleast they stand behind there stuff. SONIC ELECTRONIX IS SHADY.
    • Review fromDennis W

      Date: 08/14/2023

      1 star
      Worst customer customer service ever! All the tech personal work remotely from Sonic. They return calls at their discretion and always seem to at an inopportune time. Now i cannot even send a request for help through their website…when they want to sell you something the sales staff is very competent, just hope you that you don’t have an issue after…
    • Review fromLarry G

      Date: 06/22/2023

      1 star
      Sleazball company. Purchased a defective **** product from them. It’s taken 2 months to get them to replace it with a new one as it was under warranty. Told me they finally got new supply in and would replace it. Lydia, the purchasing manager is a snake. She shipped me the defective unit I returned to them BACK.
    • Review fromMatt V

      Date: 02/16/2023

      1 star
      We were offered a unique promo code by Sonic Electronix, but we entered the code incorrectly during our order. We contacted the company to ask for a credit to honor the promo code. It took the company a week to deny our request, which would have only been $16. We are dismayed by the lack of response from customer service, and we will no longer do business with Sonic Electronix.
    • Review fromGarrett B

      Date: 08/23/2022

      5 stars
      I won't speak to discredit these reviews, however, I ordered a very expensive new head unit, and everything works perfectly. I am very happy with all parts I ordered. They also have YT videos on how to change out their parts, which is very helpful.
      My only recommendation: Order everything on a credit card. If these reviews are true, they won't let you return anything or give you a refund. Now is this just shitty customers? Who knows, I don't know these people. However, if what they say is true, order with a credit card in case you need to get your money back.
      I wouldn't know though, I didn't have to return anything. My only complaint was that their "1-day shipping" shipped from their warehouse after 2-3 days, so it isn't really worth the extra money.
      Tell you what too, you CANNOT beat their prices, especially with their current sale and with Honey Coupons.

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