Reviews
This profile includes reviews for Tom Drexler Plumbing, Heating, Cooling and Electric's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,331 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCharlene L
Date: 07/17/2025
5 starsCharlene L
Date: 07/17/2025
Christopher G*** did a fine job and we are very satisfied with his service. Many thanks for a job well done.
Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/22/2025
Charlene, we appreciate the positive feedback! It is always great to hear from satisfied customers like you. We look forward to serving you again soon!Review fromBud M
Date: 07/17/2025
5 starsBud M
Date: 07/17/2025
From the one call I made the replacement of our hot water heater was completely installed and cleaned up in 5 1/2 hours. The person answering phone was very informative and made it easy to start process. Jesse showed up shortly after call and explained what he was going to do and did a great job. Highly recommend!Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/22/2025
Bud, we're delighted to hear about your positive experience with our team at Tom Drexler. Thank you for recommending us!Review fromStephanie P
Date: 07/17/2025
5 starsStephanie P
Date: 07/17/2025
Spenser was courteous and professional. With the issue we were having, he explained everything that he thought was wrong and fixed it. I was very happy and pleased with the service altogether. Will contact Tom Drexler and if it involves plumbing will request Spenser.Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/22/2025
Stephanie, we appreciate the positive feedback! It is always great to hear from satisfied customers like you. We look forward to serving you again soon!Review fromKeith T
Date: 07/17/2025
5 starsKeith T
Date: 07/17/2025
Kolton C. is absolutely amazing! He was a very knowledgable, efficient and informative Tech! Very happy I chose Tom Drexler and The Carefree Maintenance Plan!Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/22/2025
Keith, we're delighted to hear about your positive experience with our team at Tom Drexler. Thank you for recommending us!Review fromRobert W
Date: 07/17/2025
5 starsRobert W
Date: 07/17/2025
Yes. Today we had Dylan F*** as our plumbing consultant. We rated him 5 star +. All work completed was in timely manner. Clean-up was done afterwards & met expectations. Dylan was very detailed & took time to explain all aspects involved. Super experience.Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/22/2025
Robert, we appreciate the positive feedback! It is always great to hear from satisfied customers like you. We look forward to serving you again soon!Review fromJennifer L
Date: 07/17/2025
5 starsJennifer L
Date: 07/17/2025
Tony explained everything in great detail. He was super friendly and professional!Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/22/2025
Jennifer, we're delighted to hear about your positive experience with our team at Tom Drexler. Thank you for recommending us!Review fromTonya H
Date: 07/17/2025
5 starsTonya H
Date: 07/17/2025
Always kind and professional. Always willing to answer all my questions.Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/24/2025
Tonya, we are happy that we were able to provide you with a five star experience!Review fromDavid A
Date: 07/16/2025
5 starsDavid A
Date: 07/16/2025
It was great working with Tom Drexler. They’re a very polite and professional company as a whole. Everything was a smooth process. The tech, James D****** was very polite, quick with his work, and didn’t leave a mess afterwards.Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/17/2025
David, we're delighted to hear about your positive experience with our team at Tom Drexler. Thank you for recommending us!Review fromJoshua C
Date: 07/15/2025
5 starsJoshua C
Date: 07/15/2025
Dylan D******* did great with the band aid fix and thank you for letting me watch and getting our AC going again.Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/17/2025
Dylan, thank you for choosing and trusting Tom Drexler!Review fromNoreen C
Date: 07/14/2025
5 starsNoreen C
Date: 07/14/2025
Technician was very professional, friendly and knowledgeable. Was very thorough! Very pleased ??Tom Drexler Plumbing, Heating, Cooling and Electric
Date: 07/17/2025
Noreen, we're delighted to hear about your positive experience with our team at Tom Drexler. Thank you for recommending us!
Tom Drexler Plumbing, Heating, Cooling and Electric is BBB Accredited.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.