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Business Profile

Consignment Clothes

Uptown Cheapskate's

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consignment Clothes.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/27/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My daughter and husband went to store 5/24 brought clothes to evaluate for the store to buy it was brought in albion black and white bag, they valued the clothes low, nobig deal few items were donated but they kept the bag that was worth more than the clothes without asking if they could keep it(both daughter and husband confirmed) and now refusing to return the bag because they didnt appreciate my tone when i called to ask for bag back. I have copy of the text.

    Business Response

    Date: 05/27/2025

    The person leaving the complaint (*****) was not in the store when this happened. Her husband and daughter sold to our store, had a pleasant experience, were asked if they wanted the bag in question back and the husband said and I quote “no get rid of it” so it was donated upon his request. When ***** called she was extremely rude and would not let me speak, I told her during a text exchange that I would have dug through the extremely full donation bins outside for her had she been nicer and explained what kind of bag I was looking for instead of yelling repeatedly. They are no longer allowed to sell at any of our locations. 

Uptown Cheapskate's is NOT a BBB Accredited Business.

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