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Customer Review Ratings
Average of 27 Customer Reviews
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Review fromStanley S
Date: 07/05/2025
5 starsStanley S
Date: 07/05/2025
easy to order and delivered prior to the estimated date.
Golfballs.com
Date: 07/07/2025
Thanks for sharing your experience, *******. We're pleased that we were able to deliver your order on time and appreciate your business.Review fromDawn V
Date: 07/02/2025
5 starsDawn V
Date: 07/02/2025
I can’t say enough good things about Graeme F****** at golfballs.com.
I made a major mistake before a golf tournament—I ordered 108 golf balls instead of 108 sleeves. I realized my error the day before the event and panicked. I called the original supplier and other local companies, but they basically laughed at the idea of a 24-hour turnaround.
Then I found golfballs.com and saw they offered 24-hour service. I called and got Graeme on the line. I explained the situation (probably in full meltdown mode) and he said they might be able to print the balls, but shipping would be the real challenge. Still, he asked for the artwork just in case.
An hour later, he emailed me to say it was too tight a turnaround. I thanked him and started working on how I’d explain the mistake to our sponsor.
But then—he called me back. He had called in a favor at FedEx and said the balls would arrive before noon the next day. I couldn’t believe it.
We skipped a proof due to time, but he assured me the logo was no problem. The balls arrived at FedEx at noon, we picked them up, and handed them out during the final holes of the day—perfect timing. The sponsor never knew anything went sideways.
Graeme had no reason to help me—he didn’t know me, had never worked with me—but he listened, took me seriously, and made the impossible happen. No price gouging, just pure professionalism.
Graeme, you’re a rock star, you deserve a raise, an extra week of vacation, and a promotion.
Thank you. I’ll recommend golfballs.com to everyone I know.
**** *** *** ****Golfballs.com
Date: 07/03/2025
Thank you for sharing your experience, ****. We're fortunate to have Graeme on our team and are pleased that we could assist you in a challenging situation. We truly appreciate your business and look forward to serving you again soon!Review fromKimberly M
Date: 06/24/2025
5 starsKimberly M
Date: 06/24/2025
We've been doing business with this company for the past few years, and the experience has always been excellent. I recently placed an order and was extremely pleased with the outstanding service and smooth process. I'm confident we will be doing more business together in the future.Golfballs.com
Date: 06/25/2025
Thank you, ********! We love that we're able to continue serving you over the years and look forward to doing so in the future. We truly appreciate your business!Review fromGary H
Date: 06/23/2025
4 starsGary H
Date: 06/23/2025
Great service and fast delivery on the product. I would use them again.Golfballs.com
Date: 06/24/2025
Thanks ****, we appreciate your business!Review fromJim S
Date: 06/23/2025
5 starsJim S
Date: 06/23/2025
I have placed 2 orders with align ID and both orders arrived as scheduled and I am very satisfied with the products and the service.Golfballs.com
Date: 06/24/2025
Thank you, ***! We're thrilled you were satisfied with your order and we look forward to serving you again soon!Review fromLarry L
Date: 06/21/2025
5 starsLarry L
Date: 06/21/2025
On 5/3/2025, I filed a complaint about golf balls.com. After receiving a phone call from Tanner about my complaint and how he took the time to explain the entire process, I realized that I made a huge mistake doing so. In fact I have ordered more personalized golf balls through Golfballs.com. I apologize for my complaint and will continue to purchase golf balls there and I hope everyone will purchase the beautiful personalized golf balls at this company.Golfballs.com
Date: 06/23/2025
Thank you, Mr. *******! We appreciate the kind words and your business. We hope to serve you again soon!Review fromJonathan D
Date: 06/19/2025
5 starsJonathan D
Date: 06/19/2025
Cameron - PROACTIVELY Called me when my preferred golf ball went on sale! He set up the order and completed it for me with my approval. Who does that anymore? Golfballs.com has always exceeded my expectations on quality, flexibility, service, and fast delivery!Golfballs.com
Date: 06/20/2025
Exceeding expectations is one of our Core Values and we're thrilled we were able to serve you, ********! We appreciate your business and hope to "wow" you again soon!Review fromBill S
Date: 06/05/2025
5 starsBill S
Date: 06/05/2025
Everyone did a great job in helping us get exactly what we needed for our charity police and fire benevolent association fundraiser.Golfballs.com
Date: 06/09/2025
We appreciate the kind words, ****. We hope your fundraiser was successful and look forward to working with you again!Review fromColin s
Date: 06/04/2025
5 starsColin s
Date: 06/04/2025
Oh man! Had a shipping issue with either the ball manufacturer or the shipping agent. One email to customer service, and Leiza was all over it. She went out of town, let me know, and followed up when she got back. Problem solved. I am totally loyal going forward with my large annual ball purchase.Golfballs.com
Date: 06/05/2025
Thank you for sharing your experience, *****. We appreciate your business!Review fromDave C
Date: 04/09/2025
1 starDave C
Date: 04/09/2025
I placed my order on March 28, with delivery scheduled for April 2. On April 3, I received an email informing me that the balls were on backorder. Eventually, a customer service agent reached out by email and asked me to choose an alternative in order to receive my order as soon as possible. So, I selected another ball model with my custom configuration.
To make up for the delay, I requested express 2-day shipping, and I was told everything was confirmed and that I would receive my order by early this week—Monday or Tuesday at the latest. I still haven’t heard anything back and I’ve been trying to get updates, but there’s been no new information regarding my order.
I absolutely do not recommend this site… very disappointed, and now I need to find another gift for my friend!Golfballs.com
Date: 04/10/2025
Mr. *******, thank you for speaking with me and allowing us the opportunity to make this right. As discussed, your order has shipped out and should arrive tomorrow. Please reach out if you have any other questions or concerns. We appreciate your business!
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