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Business Profile

Upholsterer

Romero's Interiors & Trim

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Doug g

    Date: 03/06/2024

    Doug g

    Date: 03/06/2024

    Terrible Service. On month 8 and my car seats still aren't done. Owner just states next week. Very bad business. Finally got tired of the lies and asked to pick my seats up. He stated show up at 10 and he would let me have them. At 10 he never showed up and took forever to respond to my calls or texts. I asked for my seats and money back and he texted me come the next day at 10. This guy is a liar and a thief. Placed a lawsuit on the business to recover the down payment i placed, the door panels he lost and the seats he neglected to recover. WOULD NOT RECOMMEND DOING BUSINESS WITH THEM!!!!!!!

    Romero's Interiors & Trim

    Date: 03/11/2024

    First up if your going to post a bad review how about you get your facts straight.It has not been 8 months that I had the seats and the materials and I didn't get the deposit right away.We can go back and do an itemized listing on how this played out.I told you ahead that I had a lot of work ahead of myself and with all the customizing you wanted and needed done would take some time.I also had my holiday work to tend to that was already booked and I would work you in.You took them to another Upholstery shop that had them for 4 months you told me and they did nothing.I did have them for serval months but had the frames custom worked as well as torn down and patterns matched up and pattern them out.Sure it has been some months,this type of work takes time if you want it to look good.I am one of the best at what I do and will never push work that isn't quality rated put my door.Now for the work I performed and all the materials I provided along with all this time that was involved also the initial deposit took 75 % of that.I did give you a check for the remainder of what was not used.As far as the 2.pieces of wood that I did find was put right next to your boxes with all your seats parts and all materials.As I was working on the seats I did come across serval parts that had taken more time and I did let you know.And as far as a lair you believe what you want to believe and as far as a thief I will see you in court but you posting something about me that could cost me livelihood with my business because it is something that isn't proven and also defamation of my character.Like I expressed with my text messages you do what you need to do and I will do what I need to do.Your one of the customers that want everything today but still want it to look like a million dollars,quality takes time.I would have had it the week you picked it up,I had everything ready and set to just finish it off but with you calling me trashy b.... and cursing me I decided I do not want to do your work.I will not be belittle of cursed at especially over some seats that go in a weed buggy.I don't feel like I need to defend myself I just wanted to clarify what you posted here..I am at fault for taking this job as you were in a bind and though I could help but soon realized that I shouldn't have taken it because you wanted it tomorrow.So.sorry for that.

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