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Business Profile

Publishers

The Ewing Publishing LLC
BBB accredited business seal
BBB Accredited BusinessA-Rated by BBB

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/14/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had paid The Ewings Publishing a total of $850 for the Sapphire package, that included the US Copyright Registration which I did not received. Ewings Publishing is the most dishonest Publisher that I have ever known or worked with. They lied and claimed that I did not paid them the second half of the $850 ($425), which I did on February 3, 2023. It was wishful thinking on their part, because I kept both of my receipts that I sent to them. Also, I have yet to received 1 cent of royalties from Ewings Publisher, and they usually play hard to get when I try to reach them. I would like to resolve this problem by receiving my Copyright Registration that was promised me by email on June 13, 2024, for my "Beatitudes" book published in February 25, 2023, by The Ewings Publishing. In addition, I would like to have this information filed concerning Ewings to help prevent future Authors from being scammed from their hard earned money and deceived by them.

    Business Response

    Date: 04/25/2025

    We are currently investigating this case and gathering all the necessary details. We will contact the author as soon as possible. Additionally, we are retrieving data from our printer to ensure we haven't missed any sales for her book. I will have our director reach out to her once we have everything compiled. Thank you.

  • Initial Complaint

    Date:05/22/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ******** Paid ******* Never received what was on the contract sent an email for a refund and they refused to acknowledge

  • Initial Complaint

    Date:03/25/2024

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The Ewings publishing company is a fraud. They jerked me around, took 1800 dollars from me and took a month to get back to me, two weeks the second time. they are always unavailable on the phone, my representative made several false claims then quit in the middle of it, compromised my personal information, and their legal team notified me of it. It takes weeks for them to get back to you, nobody ever mans the phones. They did one crappy edit of my book, in two months so I fired them and they won't refund my money. I did the cover, and the girl who quit has been shopping my book to other publishers without my consent, they promised to make up for it then couldn't get them on the phone or emails for weeks. they refused to return my calls, did not publish my book and when I contested it with chase ***** they claimed they published my book. I have never seen such a bunch of criminals in my life.

    Customer Answer

    Date: 04/15/2024

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding The Ewing Publishing LLC has been resolved.

    (By clicking "OK", your complaint will be closed as Resolved.)

    Sincerely,

    *****************

    Customer Answer

    Date: 04/15/2024

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding The Ewing Publishing LLC has been resolved.

    (By clicking "OK", your complaint will be closed as Resolved.)

    Sincerely,

    *****************

  • Initial Complaint

    Date:05/15/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The phone number provided by Ewings when called I get a recorded message that this is not a working phone number - ************. I would like to talk to someone.

  • Initial Complaint

    Date:11/23/2022

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has called me, relentlessly, endlessly, harassing me with nonstop messages from *********************, evidently the ONLY EMPLOYEE. I am on the do not call list. I have received well over 150 calls in the past year, sometimes receiving one or more calls every day despite being on the do not call list. This is illegal. This company is a harassing scam company. When I called to demand they desist, the cowardly employee hung up in my face and refused to answer any of my calls. I want an apology and an agreement to never ever call me again.

The Ewing Publishing LLC is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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