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Business Profile

Credit and Debt Counseling

American Consumer Credit Counseling, Inc.

Headquarters

Reviews

This profile includes reviews for American Consumer Credit Counseling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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American Consumer Credit Counseling, Inc. has 22 locations, listed below.

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    Customer Review Ratings

    4.98/5 stars

    Average of 1,572 Customer Reviews

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    Review Details

    • Review fromChellissa V

      Date: 07/07/2025

      5 stars

      Chellissa V

      Date: 07/07/2025

      The agent I had was so respectful and kind. Knowledgeable and understanding

      American Consumer Credit Counseling, Inc.

      Date: 07/09/2025

      Thank you so much for your kind words! We're thrilled to hear that your representative was respectful, kind, and knowledgeable. Providing understanding and expert support is what we strive for, and we're so glad your experience reflected that. If there's anything else we can assist you with, please don't hesitate to reach out!
    • Review fromMary Ellen R

      Date: 07/03/2025

      5 stars

      Mary Ellen R

      Date: 07/03/2025

      Talked with ***** ********. His presentation of the information was clear. Gave opportunity to ask questions. Very pleasant

      American Consumer Credit Counseling, Inc.

      Date: 07/07/2025

      Thank you for your kind review! We're happy to hear that Reese was clear, informative, and took the time to answer your questions. Providing a pleasant and supportive experience is always our goal, and we’re happy to know Reese delivered just that. Please don’t hesitate to reach out if you need anything further!
    • Review fromKatherine H

      Date: 07/03/2025

      5 stars

      Katherine H

      Date: 07/03/2025

      ****, the representative was very helpful and knowledgeable. *** had nothing but a great experience with this company.

      American Consumer Credit Counseling, Inc.

      Date: 07/07/2025

      Thank you for the wonderful review! We’re pleased to hear that Judy was helpful and knowledgeable — she truly is a valued member of our team. It means a lot to know you’ve had a great experience with us. We're always here if you need anything!
    • Review fromPam G

      Date: 07/02/2025

      5 stars

      Pam G

      Date: 07/02/2025

      Very helpful. I am so grateful for them. They helped me so much

      American Consumer Credit Counseling, Inc.

      Date: 07/07/2025

      Thank you so much for your kind words! We're truly grateful for the opportunity to help and are so glad we could support you. If you ever need anything in the future, don’t hesitate to reach out — we’re always here for you.
    • Review fromMichelle C

      Date: 07/02/2025

      5 stars

      Michelle C

      Date: 07/02/2025

      ******* did a great and thorough job he was very patient with me and my questions!

      American Consumer Credit Counseling, Inc.

      Date: 07/07/2025

      Thank you so much for the kind words! We're thrilled to hear that Gabriel provided you with a thorough and patient experience. We truly appreciate your feedback and are glad he was able to answer all your questions. Please don’t hesitate to reach out if you need anything else!
    • Review fromLindsey B

      Date: 07/02/2025

      5 stars

      Lindsey B

      Date: 07/02/2025

      I wish I could leave more stars. Currently going through a hardship with a work related injury, and ****** was kind and compassionate as well as informative. You dont find a lot of people these days that truly exemplify costumer service, but he does. As difficult as this process can be, ****** made me feel extremely comfortable.

      American Consumer Credit Counseling, Inc.

      Date: 07/07/2025

      Thank you so much for your heartfelt review. We’re truly sorry to hear about what you’re going through, but we’re grateful that Marvin was able to provide the kindness, compassion, and support you needed during this time. Your words mean a lot to us, and we wish you strength and healing as you move forward. If you have any further questions, please don't hesitate to reach out. 
    • Review fromGwen C

      Date: 07/01/2025

      5 stars

      Gwen C

      Date: 07/01/2025

      Amazing service which is impossible to find today ***************** is helping the country be a more positive place to live

      American Consumer Credit Counseling, Inc.

      Date: 07/02/2025

      We’re so honored to be part of making a positive impact and truly appreciate your kind words. It means a lot to us to know our service is making a difference! Thank you for sharing your experience with us!
    • Review fromMuritala T

      Date: 07/01/2025

      5 stars

      Muritala T

      Date: 07/01/2025

      It took me a while to engage the service of ACCC. I am glad I eventually did. My experience with ******* **** was satisfactory. He exhibited patience and in depth knowledge,

      American Consumer Credit Counseling, Inc.

      Date: 07/02/2025

      Thank you for sharing your experience with us! We’re happy you chose to work with ACCC and that Richard Eden provided patient and knowledgeable support. It’s important to us that every step feels right for you, and we appreciate your trust in our team.
    • Review fromStephen H

      Date: 07/01/2025

      5 stars

      Stephen H

      Date: 07/01/2025

      In just an hour, my debt was stabilized and I had a plan to resolve my credit card. The ballooning monthly payments were drastically reduced. The counselors at ACCC are professional, thorough and explain everything in simple language.

      American Consumer Credit Counseling, Inc.

      Date: 07/02/2025

      Thank you for sharing your experience! We’re glad to hear that our counselors were able to provide a clear, professional, and effective plan so quickly. Helping reduce your monthly payments and simplifying the process is exactly what we strive for. We’re here to support you all the way!
    • Review fromMadison H

      Date: 07/01/2025

      5 stars

      Madison H

      Date: 07/01/2025

      ****** was great and able to help me tremendously. I feel so much better and I am so thankful for her help.

      American Consumer Credit Counseling, Inc.

      Date: 07/02/2025

      Thank you so much for your kind words! We’re thrilled to hear that Ivanna was able to help you so much and that you’re feeling better. We truly appreciate your gratitude and look forward to assisting you in the future. 

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