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Business Profile

Credit and Debt Counseling

American Consumer Credit Counseling, Inc.

Headquarters

Reviews

This profile includes reviews for American Consumer Credit Counseling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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American Consumer Credit Counseling, Inc. has 22 locations, listed below.

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    Customer Review Ratings

    4.98/5 stars

    Average of 1,574 Customer Reviews

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    Review Details

    • Review fromReese L

      Date: 06/21/2025

      5 stars

      Reese L

      Date: 06/21/2025

      Great company. They try to help and explain every detail.

      American Consumer Credit Counseling, Inc.

      Date: 06/26/2025

      Thank you for the kind words! We're so happy to hear that you had a great experience and felt supported every step of the way. Clear communication and helpful guidance are top priorities for us. We're always here if you need anything!
    • Review fromJoyce G

      Date: 06/20/2025

      5 stars

      Joyce G

      Date: 06/20/2025

      Quick and easy, all wrapped up with one phone call

      American Consumer Credit Counseling, Inc.

      Date: 06/23/2025

      Thank you for your kind words! We're glad to hear everything was quick and easy for you. If you ever need anything else, please don't hesitate to give us a call. 
    • Review fromCarolyn F

      Date: 06/19/2025

      5 stars

      Carolyn F

      Date: 06/19/2025

      Thank you to ***** ******** for answering all of our questions and giving our family a peace of mind.

      American Consumer Credit Counseling, Inc.

      Date: 06/23/2025

      Thank you for your kind words! We're so happy ***** was able to provide the answers and peace of mind your family needed. We're always here to support youdon't hesitate to reach out if you need anything else!
    • Review fromMark P

      Date: 06/17/2025

      5 stars

      Mark P

      Date: 06/17/2025

      If you really need to control your debt situation, ACCC will walk you through every step. Then they deal with the creditors professionally. Don't fall for the tactics of other "***********" companies who tell you to stop paying so you end up in default and then charge you up to 25% of your balances in fees!

      American Consumer Credit Counseling, Inc.

      Date: 06/23/2025

      Thank you for your thoughtful feedback and for highlighting the difference ACCC can make. We're committed to providing honest, professional guidance and helping our clients take control of their debt without putting them at further risk. It's great to hear that our step-by-step support made a difference for you. We're proud to be a trustworthy alternative in a space where that really matters. Thanks again for choosing ACCC!
    • Review fromWilliam H

      Date: 06/16/2025

      5 stars

      William H

      Date: 06/16/2025

      Worked with a gentleman named ******* - feels good to have a light at the end of the tunnel after our conversation.Feel like some serious weight has been lifted from my shoulders.

      American Consumer Credit Counseling, Inc.

      Date: 06/23/2025

      Thank you for sharing your experience with us! We're pleased to hear that your conversation with ******* helped bring you some relief and clarity. It's amazing what a difference it can make to see that light at the end of the tunnel. We're here to support you every step of the waykeep up the great work!
    • Review fromDonny A

      Date: 06/16/2025

      5 stars

      Donny A

      Date: 06/16/2025

      I can honestly say that working with American Consumer Credit Counseling (ACCC) has been life-changing. I came to them overwhelmed with credit card debt, thinking Id be stuck paying it off for decades. But after reaching out, everything shifted.JoJo, the representative who helped me most recently, was absolutely incrediblepatient, knowledgeable, and genuinely empathetic. With their guidance, I now have a clear, manageable plan to pay off all my debt in five years, and its actually less than what I was paying before.Every single person Ive spoken with at ACCC has been kind, respectful, and easy to talk to. They never made me feel ashamed of my situationjust supported and empowered. If youre feeling lost in debt like I was, I cannot recommend ACCC highly enough. Huge thanks to JoJo and the entire team for helping me take my life back.

      American Consumer Credit Counseling, Inc.

      Date: 06/23/2025

      Thank you so much for your incredible review. Were truly honored to have been part of your journey and are so glad to hear that working with us has had such a positive impact on your life. Your kind words about Jojo and the team mean the world to **** take great pride in treating every client with empathy, respect, and personalized support. Its inspiring to hear how empowered and hopeful you feel now, and were cheering you on every step of the way as you continue moving forward. Thank you again for trusting ****** always here for you!
    • Review fromCl D

      Date: 06/15/2025

      5 stars

      Cl D

      Date: 06/15/2025

      Jojo did an amazing helping me understand the process.Thank you!

      American Consumer Credit Counseling, Inc.

      Date: 06/16/2025

      Thank you for your kind review! We're so glad to hear that Jojo was able to help you understand the process clearly. We appreciate your feedback and look forward to assisting you in the future. 
    • Review fromWendy P

      Date: 06/13/2025

      5 stars

      Wendy P

      Date: 06/13/2025

      Awesome program to get your financial health back on track fast

      American Consumer Credit Counseling, Inc.

      Date: 06/16/2025

      Thank you for the great review! Were so happy to hear that you found the program helpful in getting your financial health back on track. Your progress is what were here for, and were proud to support you on your journey!
    • Review fromAzuzena C

      Date: 06/13/2025

      5 stars

      Azuzena C

      Date: 06/13/2025

      ****** was very helpful. She was courteous, respectful, patient, and explained everything amazingly well. Im very grateful for her assistance.

      American Consumer Credit Counseling, Inc.

      Date: 06/16/2025

      Thank you so much for your kind words! We're delighted to hear that ****** was able to provide such helpful and respectful support. Her patience and ability to clearly explain everything truly make a difference, and were grateful you had such a positive experience.
    • Review fromL. C

      Date: 06/12/2025

      5 stars

      L. C

      Date: 06/12/2025

      ****** was so understanding of the guilt and anger I felt when I've been trying desperately to stay afloat when ultimately I had to get help. this country has a way to make you feel ashamed when you try so ******* is not anything I did.and I would like to thank him sincerely for his assistance in keeping my head above water.

      American Consumer Credit Counseling, Inc.

      Date: 06/16/2025

      Thank you for sharing your experience. We're deeply moved by your words and grateful that ****** was able to support you during such a difficult time. No one should feel ashamed for seeking helpespecially when they're doing everything they can to stay afloat. Your strength and honesty are powerful, and we're honored to have been part of your journey.

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