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Business Profile

Credit and Debt Counseling

American Consumer Credit Counseling, Inc.

Headquarters

Reviews

This profile includes reviews for American Consumer Credit Counseling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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American Consumer Credit Counseling, Inc. has 22 locations, listed below.

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    Customer Review Ratings

    4.98/5 stars

    Average of 1,574 Customer Reviews

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    Review Details

    • Review fromKrystyna S S

      Date: 06/02/2025

      5 stars

      Krystyna S S

      Date: 06/02/2025

      ******** S JoJo was helpful and knowledge bowl answering my questions. Thank You

      American Consumer Credit Counseling, Inc.

      Date: 06/04/2025

      Thank you so much for your kind words, ********! We're glad to hear that Jojo was helpful and knowledgeable in answering your questions. If you need anything else, we're always here to help and look forward to assisting you in the future. 
    • Review fromAvinder A

      Date: 05/31/2025

      5 stars

      Avinder A

      Date: 05/31/2025

      ???????????????????? (10 stars!)My spouse and I had the absolute pleasure of working with ******, and we cannot thank him enough for the incredible support he provided in getting us enrolled in the best debt management program for our situation.From the very first call, ****** treated us with patience, professionalism, and genuine care. He took the time to educate us on the specifics of each creditor, making sure we understood how the program worked and what to expect from each bank involved. No question was too smallhe answered every one thoroughly and clearly, never making us feel rushed or pressured.What truly stood out was Baileys ability to blend deep knowledge with a kind and humorous approach. He made a stressful process feel manageableeven hopeful. Its rare to come across someone who is not only well-informed but also so human in their interactions.We are incredibly grateful for Baileys help and would confidently recommend him to anyone looking for trustworthy guidance. If we could give him 10 stars, we absolutely would!Thank you, ****** !

      American Consumer Credit Counseling, Inc.

      Date: 06/02/2025

      Thank you so much for your heartfelt review! Were truly honored to hear about your experience with ******, and we're thrilled he was able to provide such meaningful support to you and your spouse. Its clear he brought both expertise and compassion to every step of the process, and were so glad his patience, clarity, and even sense of humor helped make a challenging situation feel more hopeful and manageable. Your kind words mean the world to us. Thank you again for your trust and recommendation. We're here for you every step of the way!
    • Review fromAngela B

      Date: 05/31/2025

      5 stars

      Angela B

      Date: 05/31/2025

      ***** was very helpful and very kind. I recommend this service, they are great and able to help re structure your credit and get you on the right track.

      American Consumer Credit Counseling, Inc.

      Date: 06/02/2025

      We're so glad to hear that ***** was helpful and kind throughout your experience. It means a lot to us that you would recommend our service. Helping people regain control of their financial life and get back on the right track is exactly what we're here for, and we're grateful for the opportunity to support you on your journey. If you ever need anything else, dont hesitate to reach out!
    • Review fromJuliann F

      Date: 05/30/2025

      5 stars

      Juliann F

      Date: 05/30/2025

      I had a great experience with American Consumer Credit Counseling. The staff was kind, knowledgeable, and really took the time to explain everything clearly. I walked away feeling optimistic and genuinely relieved, knowing I finally have a plan to get my finances back on track.

      American Consumer Credit Counseling, Inc.

      Date: 06/02/2025

      Thank you for sharing your experience with us! We're pleased to hear that our team was able to provide the clarity, kindness, and support you needed. It's wonderful to know you left the conversation feeling optimistic and relievedthats exactly the outcome we hope for. We're honored to be part of your journey toward financial wellness and are here for you every step of the way!
    • Review fromKemuel W

      Date: 05/29/2025

      5 stars

      Kemuel W

      Date: 05/29/2025

      I want to express my sincere appreciation for the excellent support I received from Poule during our conversation today. He was patient, knowledgeable, and took the time to clearly explain the debt management plan details and answer all of my questions. His professionalism and positive attitude made the entire process feel much less stressful, and I truly felt supported and understood. Thank you, Poule, for your outstanding customer service. You made a big difference in helping me feel confident about moving forward.

      American Consumer Credit Counseling, Inc.

      Date: 06/02/2025

      Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that P*** was able to provide the support, clarity, and reassurance you needed during your conversation. It's wonderful to know that his patience, professionalism, and positive attitude made a meaningful difference for you. We're glad you feel confident moving forward, and we're here to support you every step of the way.
    • Review fromTodd W

      Date: 05/29/2025

      5 stars

      Todd W

      Date: 05/29/2025

      **** was super helpful and extremely patient. He spent two hours being very educational and helping me get into a better position. Thank you so much.!

      American Consumer Credit Counseling, Inc.

      Date: 06/02/2025

      Thank you so much for your kind words! We're thrilled to hear that **** was able to provide such patient, educational, and supportive service. Taking the time to truly help you get into a better position is exactly what we aim for. Thank you for trusting ****** always here if you need anything in the future!
    • Review fromAbe R

      Date: 05/29/2025

      5 stars

      Abe R

      Date: 05/29/2025

      JoJo was awesome, very thorough and knowledgeable. All around A+

      American Consumer Credit Counseling, Inc.

      Date: 06/02/2025

      Thank you for the fantastic feedback! We're so glad to hear that JoJo provided such a thorough and knowledgeable experience. We're grateful for your trust and happy we could support you!
    • Review fromAnne J

      Date: 05/28/2025

      5 stars

      Anne J

      Date: 05/28/2025

      Jojo was most helpful and efficient in helping me. Thank you.

      American Consumer Credit Counseling, Inc.

      Date: 06/02/2025

      We're so glad to hear that Jojo was helpful and efficient in assisting you. If there's anything else you need, we're always here to help and look forward to assisting you in the future. 
    • Review fromKyle S

      Date: 05/27/2025

      5 stars

      Kyle S

      Date: 05/27/2025

      This company is a godsend. ***** is their BEST representative and I definitely recommend her. She helped me through the entire process for up to an hour and a half. We set up a budget, goals, etc. She even stayed after hours for almost an hour to help me and ensure that I was ready and good to go. She was patient, kind, understanding, etc. PLEASE ASK FOR *****, her assistance lifted a huge burden off my shoulder.

      American Consumer Credit Counseling, Inc.

      Date: 06/02/2025

      Thank you so much for your amazing review! Were beyond grateful for your kind words and thrilled to hear how impactful Tavias support was during your experience. It's great to hear she went above and beyondnot only with her time but with her heartto ensure you felt confident, supported, and truly cared for. Thank you for trusting us, and for recommending Tavia so highlywere here for you whenever you need us!
    • Review fromMichelle H

      Date: 05/27/2025

      5 stars

      Michelle H

      Date: 05/27/2025

      Great organization, **** was super helpful and has a calming voice which made me feel at ease. I highly recommend!

      American Consumer Credit Counseling, Inc.

      Date: 05/28/2025

      Thank you for the wonderful review! We're pleased to hear you had a great experience and that **** was able to make you feel comfortable and supported. We truly appreciate your feedback and your recommendation. 

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